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Get OCBC mobile access for PTBC customers

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Step 1

Click Login to OCBC Indonesia

Step 2

Click Forgot / Doesn’t Have User ID

Step 3

Reset User ID

Step 4

Enter personal data

Step 5

Verify your mobile number & email address

Step 6

Get ready for face verification

Step 7

Get ready for face verification

Step 8

Done! Now you can enjoy various OCBC mobile benefits

Step 1

Click Login to OCBC Indonesia

Step 2

Click Forgot / Doesn’t Have User ID

Step 3

Click Reset User ID

Step 4

Enter Personal Data

Input your new phone number or e-mail here

Step 5

OTP Code Verification

Enter Verification Code sent through SMS & e-mail to your new phone number and e-mail

Step 6

Update your data

Step 7

Get ready for facial verification

Step 8

Done!

You will get your User ID to login and enjoy various benefits in OCBC mobile

Step 1

Click Card Activation on Dashboard Page

or go to Settings > Card Management

Step 2

Click Request or Activate New Card

Step 3

Choose Instant Card Type and enter the data accordingly

Step 4

Choose Account Number to be linked to your card

Step 5

Enter your OCBC mobile PIN Transaction

Step 6

Done!

Your Card Activation will be processed

Step 7

After successfully processed, you will receive notification

and check your card on Settings > Card Management

Step 1

Click “Login to OCBC Indonesia”

Step 2

Enter User ID

Step 3

Click “Forgot or don’t have a password”

Step 4

Enter personal data

Then, continue creating a password.

Step 5

If you get the following page

Please check the data that has been filled in or the data used is not registered as a PTBC Customer

Step 6

Verify your mobile number & email address

Step 7

Create a new password and confirm the password

Step 8

Done!

Now you can enjoy various benefits of OCBC mobile.