Introducing Technological Innovation for the Ease of Opening an OCBC Account with the Support of the Dukcapil IKD Initiative

11 Feb 2025

Launch of Digital Population Identity (IKD – Identitas Kependudukan Digital) Collaboration between OCBC and Dukcapil to simplify administrative processes, but also strengthen the security of customer identity data.

Jakarta, Tuesday, February 11, 2025 2025 - OCBC together with the Population and Civil Registration Service of the Ministry of Home Affairs (Dukcapil) announced the launch of the use of Digital Population Identity (IKD) as an official identity document for the account opening process at all OCBC Bank branches. This launch is a form of the Bank's commitment to providing convenience and comfort for customers in accessing banking services, as well as supporting government efforts in digitizing population identity.

With the introduction of IKD, customers can now complete the onboarding process more efficiently without the need to carry a physical electronic ID card (E-KTP). “This innovation enables customers to open an account simply by using the IKD application on their smartphones,” said The Ka Jit, Director of OCBC.

This strategic partnership reflects OCBC’s dedication to enhancing customer convenience in accessing banking services while aligning with the Government’s vision for digital identity transformation.

Mensuseno, SE., M.A., Acting Director of National Population Data Integration at the Directorate General of Dukcapil, stated, “Since the launch of Identitas Kependudukan Digital (IKD) in 2022, our objective has been not only to facilitate data access but also to improve security and efficiency across various public services. We fully recognize that population data serves as a fundamental component in ensuring the accuracy and accountability of all public services, given its singular and verified nature. By expanding collaborations with various stakeholders, including private-sector banks, we aim to create a strategic approach that ensures every citizen gains swift and seamless access to essential services, including banking.”

The implementation of digital identity data applies nationwide as part of Dukcapil’s commitment to improving accuracy, efficiency, and accountability in public services. The key advantages of utilizing IKD include:

  • Seamless and expedited onboarding process: Customers no longer need to present a physical E-KTP and can instead use the IKD application.
  • Direct integration with Dukcapil: Ensuring that customer identity data is automatically and accurately recorded.
  • Enhanced data security: The verification process employs secure and reliable authentication methods.

The process of using IKD is simple, requiring customers to follow these steps:

  1. Install and activate the IKD application.
  2. Log in using a PIN or Face Recognition (FR).
  3. Present the digital ID QR code displayed in the IKD application to the bank officer.
  4. The bank officer will scan the QR code using an in-branch system, automatically populating the customer’s identity data in the Bank’s records.

The implementation of IKD not only simplifies administrative procedures but also strengthens the security of personal identity data. Additionally, it enhances public access to various services without the need for repeated authentication when engaging with different service providers.

At all OCBC branches, biometric verification is further reinforced with Dukcapil’s Face Recognition (FR) technology, enabling full digital activation. This integration facilitates the Know Your Customer (KYC) process, which plays a crucial role in ensuring the efficiency and security of online financial transactions.

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About OCBC

PT Bank OCBC NISP Tbk ‘OCBC’ was established in Bandung in 1941 under the name Nederlandsch Indische Spaar en Deposito Bank. Over its 83 years of journey, the Bank has undergone several name changes, from 'Bank NISP' to 'Bank OCBC NISP', and 'OCBC' on November 14, 2023. As of December 31, 2024, OCBC serves customers through 207 office networks in 54 cities in Indonesia. Furthermore, customers could conduct transaction through the Bank's 531 ATM, more than 90,000 ATM networks in Indonesia, and connected to more than 580 OCBC Group ATM networks in Singapore and Malaysia. OCBC also serves customers through various digital channels, including mobile banking and internet banking – both for individuals and corporations. OCBC is one of the banks with the highest credit ratings in Indonesia, namely AAA(idn)/stable from PT Fitch Ratings Indonesia.

Brand & Communication Division, OCBC
OCBC Tower, Jl Prof Dr Satrio Kav 25, Jakarta 12940
Tel: 021- 25533888; Fax: (62)-021-57944000
Email: brand.communication@ocbc.id
Website: www.ocbc.id

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