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The claim process is only via email and OCBC mobile
Choose benefits according to health needs
Get hospital network services throughout the world
Fast claim process
Claim payment within 5 working days
24/7 Customer Service
Has 24/7 customer service and requests will be responded to within 1 working day
Great benefits
Annual benefit USD 3,000,000
Global
There are local service offices in 6 countries in the world
Partner insurance company
SOMPO INSURANCE INDONESIA
Web Base
Benefits, Claims and more can be tracked online
| Item | Tariff |
|---|---|
| Documentary collection handling commission | 0.125% from document value, min. eq. USD 50/IDR 700.000 |
| Protest Fee | USD 500/IDR 7.000.000 plus notary fee |
| SWIFT fee | USD 20/IDR 280.000 |
| Courier fee | |
| International courier fee | USD 35 |
| Local courier fee | IDR 150.000 |
Documentary Collection
Hospital payments using participant cards
It is permitted and claims are filed by way of reimbursement
It is permitted and claims are filed by way of reimbursement
The insurance premium payments will be done in autodebet periodically through OCBC account according to the seleccted product.
For claims, the customer or the heirs can complete the documents as stated in the policy, then:
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