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The claim process is only via email and OCBC mobile
Choose benefits according to health needs
Get hospital network services throughout the world
Fast claim process
Claim payment within 5 working days
24/7 Customer Service
Has 24/7 customer service and requests will be responded to within 1 working day
Great benefits
Annual benefit USD 3,000,000
Global
There are local service offices in 6 countries in the world
Partner insurance company
SOMPO INSURANCE INDONESIA
Web Base
Benefits, Claims and more can be tracked online
Requirements to Submit WorldCare
Insurance product is provided by the Insurance Company, It is not a product of PT Bank OCBC NISP Tbk. (“Bank”) and Bank is not an insurance agent or insurance broker of the Insurance Company.
The Insurance Company will take full responsibility over the insurance product and the content of the insurance policy published for such insurance product, so therefore Bank will not be liable in any form for the insurance product and the content of insurance policy published for such insurance product.
The insurance product is not a saving product of the Bank, thus is not included in the government guarantee program or Lembaga Penjamin Simpanan.
Premium paid by the Policyholder are including cost of insurance, supplementary, fund management, bank commission and marketing staff commission.
The information in this document should be read and subject to the policy provisions and other provisions that are related to the insurance product as per current as well as their changes afterward.
Hospital payments using participant cards
It is permitted and claims are filed by way of reimbursement
It is permitted and claims are filed by way of reimbursement
The insurance premium payments will be done in autodebet periodically through OCBC account according to the seleccted product.
For claims, the customer or the heirs can complete the documents as stated in the policy, then:
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