OCBC NYALA Global Debit

MAKE SURE YOUR CARD IS A GLOBAL DEBIT CARD

Debit Card Mastercard OCBC with the card number at the 7, 8, and 9 is 800.
Example:
Global Debit Card ✓
5379-4080-0123-4567
5379-4080-1123-4567
5379-4080-2123-4567

Not a Global Debit Card ✖
5379-4088-0123-4567

TRANSACTION DEBIT CARD WITH GLOBAL WALLET

Make sure you have enough balance in your foreign exchange account to make transactions or withdraw cash
Make sure the value of transaction doesn’t exceed the daily limit of the card for withdrawal or debit transaction aboard
Debit card can be used on ATM/EDC machines that gave the Maestro, Mastercard or Cirrus logos
When transaction at an ATM, make sure to select type of savings account

Contactless feature on OCBC Mastercard ATM/Debit Cards

Contactless Feature on OCBC Mastercard ATM/Debit Card

Now, OCBC Mastercard Debit Cards equipped with contactless features for convenience, security and speed of transactions. Here is the important information about OCBC Mastercard Debit Card with Contactless feature/technology:

The Contactless feature is an inherent feature to OCBC Mastercard ATM/Debit Card where cardholders with the Contactless symbol can make transactions without having to insert the card into the EDC (Electronic Data Capture) machine and without having to enter a PIN for certain transaction amounts.
Contactless feature can be used after setting the contactless transaction limit via OCBC mobile and making one transaction at an ATM/EDC via the Mastercard network aboard.
OCBC Mastercard ATM/Debit Card with contactless feature can only be used at EDC machines overseas that accept contactless payments.
OCBC Mastercard ATM/Debit Cards with Contactless feature can only be used at off-us EDC machines abroad if it can accept contactless payments. If there is no contactless device available, customers can still transact by inserting / dipping the card into the EDC machine and using a PIN.
OCBC Mastercard ATM/Debit Cardholders with Contactless feature can make transactions without a PIN with a maximum transaction accumulation amount of Rp1,000,000 (one million rupiah) or its equivalent per transaction per day. Cardholders will be asked for PIN authentication if the transaction exceeds the limit. Contactless limit uses one combined limit ceiling which is the same as the OCBC Mastercard ATM/Debit Card daily shopping debit transaction limit.
Especially for OCBC Mastercard ATM/Debit Cards with Contactless feature connected to Tanda Junior account, PINless transactions can be done with a maximum transaction accumulation amount of Rp500,000 (five hundred thousand rupiah) or its equivalent per transaction per day.
Customers can submit a request to deactivate the Contactless feature without a PIN through a bank branch, Contact Center, or deactivate through the Card Management feature on OCBC mobile.
Contactless transactions without PIN can only be done at certain merchants that have Contactless EDC machines and cannot be used for cash withdrawals or online transactions.
To make a Contactless transaction, the Cardholder must bring and tap the card on the Contactless EDC machine.
No additional fees will be charged to cardholders who use the Contactless feature.

In using the Contactless feature, make sure the Cardholder himself carries and attaches the card to the EDC Contactless machine and does not hand over the card to the Merchant or any other person.

The Cardholder's error and/or negligence in utilizing this feature and/or misuse of this Contactless feature method is the sole responsibility of the Cardholder, unless proven otherwise.

The Cardholder hereby agrees that any transaction that uses the Contactless feature that has been implemented by the Bank cannot be canceled or changed for any reason.

Request New Global Debit Card via OCBC mobile

Step 1 - Login OCBC mobile and click Setting

Select Setting Card and click on the card you want change

Step 2 - Click Change Card

And choose reason change card

Step 3 - Select replacement card

Then select card delivery method

Step 4 - Check card replacement summary

Then click Continue

Step 5 - Agree terms & conditions then enter transaction PIN

Change card processed

Transaction Limit OCBC Nyala Global Debit Card

Nyala Global Debit Card
Cash withdrawal	IDR 15.000.000/day/account
Interbank Transfer	IDR 50.000.000/day/account
Shopping Debit	IDR 50.000.000/day/card
Book Transfer	IDR 100.000.000/day/account
Purchase Payment	IDR 100.000.000/day/card
Contactless(Without PIN)	IDR1 mio/transaction/day

*The limit transaction limit is equivalent to a foreign currency

Starting 23 September 2024

NYALA Global Debit Card Transaction Fee

Monthly Admin Card Fee

IDR10,000/card/month (subject to change)

Card Replacement Cost Before Maturity / Expired

IDR40,000 /card (subject to change)

Transactions on ATM

Cash withdrawal fees changes by OCBC Bank:

Free cash withdrawal at OCBC Singapore ATM

Cash withdrawal fees at other international ATM as follows:

Biaya Tarik Tunai Per Mata Uang
AUD	EUR	GBP	USD	SGD	CAD	CHF	NZD	HKD	CNH	JPY	IDR
3	3	3	3	3	5	5	5	15	15	200	30.000

Cash withdrawal feed changed by other international bank ATM owners overseas.
The fee is varied and depends on the policy of each bank owning the ATM. This fee is changed by the customer.

Overseas Transportation Transactions (Aggregate Settlement)

Effective 10 August 2023, temporary fund hold will be conducted in an amount corresponding to the currency used for transaction with the following scheme:

Rp (Rupiah)	AUD	AUD	CHF	CAD	CNH	EUR	GBP	HKD	JPY	NZD	SGD	USD
200,000	20	20	20	20	200	20	20	200	2,000	20	20	20

More information regarding transaction settlement process for overseas transportation transactions using OCBC Mastercard Debit Card with contactless and Global Wallet/Global Debit feature can be accessed here

Guide

Forex Transaction Booklet on OCBC mobile

E-Brochure Global Wallet

Panduan Penggunaan Debit Global Wallet

Frequently Asked Questions - Debit Card Settlement for Overseas Transaction

NYALA Global Debit

AUTO CUAN Conversion-free overseas shopping

NEW! Online Transaction Domestic & Overseas

Offline Transaction Domestic & Overseas

Free cash withdrawal in Singapore, Malaysia and Hong Kong

IBL Insurance

Important Information

Request New Global Debit Card

Guidebook Travelcuan

Transactions Limits

Transaction Fee

Download Information about Global Wallet here

MAKE SURE YOUR CARD IS A GLOBAL DEBIT CARD

TRANSACTION DEBIT CARD WITH GLOBAL WALLET

Contactless feature on OCBC Mastercard ATM/Debit Cards