Tata Kelola Perusahaan

Corporate Governance
Integrated Governance
KYC/AML

GMS

Corporate Governance Report

Committee Charters

Policies on Corporate Governance

Code of Conduct

Penerapan Anti Penyuapan dan Korupsi

Articles of Association

ASEAN Corporate Governance

Whistleblowing

General Meeting of Shareholders

Corporate Governance Implementation Report

The Bank has committed to constantly improve the quality of the implementation of Good Corporate Governance principles in order to ensure that the whole internal process and mechanism carried out within the Bank has aligned with the Bank’s objective as well as taking a role to avoid the infringements.

The Bank has consistently implemented the principles of Good Corporate Governance in carrying out all activities of the Bank through a comprehensive and internalized formulation of internal policies and procedures in order to create a system that is able to maintain a balance specifically in terms of internal control in order to achieve the goals and expectations of all concerned parties so as to create added value for the Bank's stakeholders.

The Bank considers an effective and efficient GCG implementation to be able to support the achievement of the Bank's business target through strategic planning of governance implementation by building commitment, system and Corporate Culture. In relations to this, the Bank is aware of the importance of commitment from all ranks of management and employees in the quality improvement of GCG practices implementation that has been shown by the efforts of adapting to the best governance practices.

Corporate Governance Implementation Report 2023

Corporate Governance Implementation Report 2022

Corporate Governance Implementation Report 2021

Corporate Governance Implementation Report 2020

Corporate Governance Implementation Report 2019

Corporate Governance Implementation Report 2018

Corporate Governance Implementation Report 2017

Corporate Governance Implementation Report 2016

The Board of Commissioners and The Board of Directors Charters

The Board of Commissioners Charter

The Board of Directors Charter

Committee Charters

Audit Committee Charter

Code Ethics of Audit Committee

Risk Monitoring Committee Charter

Remuneration and Nomination Committee Charter

Ethic and Conduct Committee Charter

Nomination Policy of Member of BOC, BOD, SSB, and Committee of BOC

List of Policies on Corporate Governance

Good Corporate Governance Charter

Internal Audit Charter

Risk Management Policy

Procurement Policy

Quote of AML/CFT Policy

Whistleblowing Policy (Summary)

Procedure on the Provision of BOD and BOC Shareholding Report Submission

The Code of Conduct that Company Must Obey

Bank OCBC NISP Code of Conduct is a basic rule that is enforced by Bank and must be complied by all employees, including the Board of Directors and the Board of Commissioners. Company management can not be separated from the rules of the game which based on the prevailing law, morals and ethics. Therefore the Code of Conduct will always be refined or aligned, in accordance with the conditions of the company and the condition of society.

Code of Conduct Guidance

PENERAPAN ANTI PEYUAPAN & KORUPSI

Bank berkomitmen menerapkan prinsip zero tolerance terhadap tindakan suap dan korupsi serta menerapkan dan menegakkan langkah-langkah yang efektif untuk melawan korupsi yang merupakan tindakan pelanggaran hukum sesuai undang-undang maupun peraturan anti korupsi yang berlaku.

Corporate Governance

Halaman yang Anda Cari Tidak Tersedia

ABC Guideline

Deklarasi Anti Penyuapan dan Korupsi

OCBC's Articles of Association List

Articles of Association of PT Bank OCBC NISP Tbk - 2 August 2024

ASEAN Corporate Governance Scorecard Reports

ASEAN Corporate Governance Level 1

Right and Equitable Treatment of Shareholders

RIGHTS AND EQUITABLE TREATMENT OF SHAREHOLERS

A.1 Basic Shareholders Rights
A.1.1	Does the company pay (interim and final/annual) dividends in an equitable and timely manner; that is, all shareholders are treated equally and paid within 30 days after being (i) declared for interim dividends and (ii) approved by shareholders at general meetings for final dividends? In case the company has offered Scrip dividend, did the company paid the dividend within 60 days.	Yes. OCBC pays dividends in an equitable and timely manner, as approved by shareholders at the Annual General Meeting of Shareholder (AGMS) dated 11 April 2023, the Bank paid final/annual dividends on 12 May 2023. Disclosed in Cash Dividend Distribution Payment Schedule

A.2. Right to participate effectively in and vote in general shareholder meetings and should be informed of the rules, including voting procedures, that govern general shareholder meetings.
A.2.1	Do shareholders have the opportunity, evidenced by an agenda item, to approve remuneration (fees, allowances, benefit-in-kind and other emoluments) or any increases in remuneration for the non-executive directors/commissioners?	Yes, Remuneration of non-executive directors/commissioners has been approved in AGMS 2022. Shareholders has the opportunity to approve remuneration or any increase in remuneration of non-executive directors/commissioners as stated in . The the Invitation and Agenda Explanation of AGMS 2023 on the 4^th agenda.
A.2.2	Does the company provide non-controlling shareholders a right to nominate candidates for board of directors/ commissioners?	Yes, as stated in the Announcement of AGMS 2023 - Paragraph 4: The proposal from shareholder will be included in the Meeting agenda.
A.2.3	Does the company allow shareholders to elect directors/ commissioners individually?	Yes, as stated in the Invitation and Agenda Explanation of AGMS 2023 on the 5^th agenda.
A.2.4	Does the company disclose the voting procedures used before the start of meeting?	Yes, the voting procedure included in the Rules of the AGMS Point V which was disclosed on the website one day prior the meeting and presented before the GMS started.
A.2.5	Do the minutes of the most recent AGM record that the shareholders were given the opportunity to ask questions and the questions raised by shareholders and answers given recorded?	Yes, the shareholders were given the opportunity to ask questions and the question raised by shareholders and answers recorded in the Summary of Minutes of 2023 AGM Part F. Opportunity to ask question/opinions and Voting Result.
A.2.6	Does the company disclose the voting results including approving, dissenting, and abstaining votes for all resolutions/each agenda item for the most recent AGM?	Yes, as stated in the Summary Minutes of 2023 AGM Point F
A.2.7	Does the company disclose the list of board members who attended the most recent AGM?	Yes, as stated in the Summary Minutes of 2023 AGM Point B
A.2.8	Does the company disclose that all board members and the CEO (if he is not a board member) attended the most recent AGM?	Yes, the Board members and the CEO attended 2023 AGMS as stated in the Summary of Minutes of 2023 AGMS Point B 5 out of 8 Board Members and the CEO attended the 2023 AGMS.
A.2.9	Does the company allow voting in absentia?	Yes, as stated in Rules of the AGMS point V
A.2.10	Did the company vote by poll (as opposed to by show of hands) for all resolutions at the most recent AGM?	Yes, as stated in Rules of the AGMS point V
A.2.11	Does the company disclose that it has appointed an independent party (scrutineers/inspectors) to count and/or validate the votes at the AGM?	Yes, The Company had appointed independent party, namely Securities Administration Bureau (BAE) PT Raya Saham Registra to count the shareholders who were present in the Meeting, and Notary Fathiah Helmi, SH to notarize the meeting processes and results. Stated in the Summary Minutes of 2023 AGM Point C
A.2.12	Does the company make publicly available by the next working day the result of the votes taken during the most recent AGM/EGM for all resolutions?	Yes, the Summary Minutes of 2023 AGM was published on the Company's website the next working day on 12 April 2023.
A.2.13	Does the company provide at least 21 days’ notice for all AGMs and EGMs?	Yes, the Invitation and Agenda Explanation of AGMS 2023 was provided on 13 March 2023 or 28 days before AGM. There was no EGMS in 2023.
A.2.14	Does the company provide the rationale and explanation for each agenda item which require shareholders’ approval in the notice of AGM/circulars and/or the accompanying statement?	Yes, As stated in Invitation and Agenda Explanation of AGMS 2023
A.2.15	Does the company give the opportunity for shareholders to place item/s on the agenda of general meetings and/or to request for general meetings subject to a certain percentage?	Yes, As stated in the Announcement of AGMS 2023 - Paragraph 4: The proposal from shareholder will be included in the Meeting agenda.

A.3 Markets for corporate control should be allowed to function in an efficient and transparent manner.
A.3.1	In cases of mergers, acquisitions and/or takeovers requiring shareholders' approval, does the board of directors/commissioners of the company appoint an independent party to evaluate the fairness of the transaction price?	Yes, However, there were no merger, acquisition and/or takeover yet in 2023, only the announcement of shares purchase agreement as stated in Annual Report 2023 page 109.

A.4 The exercise of ownership rights by all shareholders, including institutional investors, should be facilitated.
A.4.1	Does the company disclose its practices to encourage shareholders to engage with the company beyond general meetings?	Yes, There are various channels to provide information and engagement with the shareholders beyond AGM, among others: Company Website - www.ocbc.id - which contains various useful information for the shareholders and investors, along with the contact information of Corporate Secretary, Investor Relations, Whistleblowing and Phone Banking as communication tools. The website also has specific "Investor Relation" and "Corporate Governance" sections, Annual Report 2023 – isclosed in page 163 (Information Disclosure), page 166 (Transparency of the Bank’s financial and non-financial condition). Direct email to Investor Relation Unit through email ir@ocbc.id Call centre (Tanya OCBC) Social media [Instagram OCBC Indonesia, LinkedIn OCBC Indonesia, Twitter @tanyaocbc] etc.

A.5 Shares and voting rights.
A.5.1	Where the company has more than one class of shares, does the company publicise the voting rights attached to each class of shares (e.g. through the company website / reports/ the stock exchange/ the regulator's website)?	The Company only has one class of shares, based on Article of Association, Article 4

A.6 Notice of AGM
A.6.1	Does each of the resolutions tabled at the most recent annual general meeting deal with only one item, i.e., there is no bundling of several items into the same resolution?	Yes. As reflected in Summary Minutes of 2023 AGM Point F and G
A.6.2	Are the company's notice of the most recent AGM/circulars fully translated into English and published on the same date as the local-language version?	Yes. Both versions (local language and English) were published on 24 February 2023. English version: Announcement of AGMS 2023, Bahasa version Pengumuman RUPS 2023
A.6.3	Are the profiles of directors/commissioners (at least age, academic qualification, date of first appointment, experience, and directorships in other listed companies) in seeking election/re-election included?	Yes. As disclosed in the Invitation and Agenda Explanation of AGMS 2023 and Profile of the Board of Commissioners and the Board of Directors who will be proposed in the AGMS 2023.
A.6.4	Are the auditors seeking appointment/re-appointment clearly identified?	No. The AGMS approved the delegation of authority and power of attorney to the Board of Commissioners based on the recommendation from the Audit Committee to appoint a Public Accountant and Public Accounting Firm with criteria or limit according to the applicable regulations to audit the Company’s Consolidated Financial Statements for the financial year 2023. As reflected in Summary Minutes of 2023 AGM Point G, 6^th Agenda
A.6.5	Were the proxy documents made easily available?	Yes, proxy documents were available at the Share Administration Bureau and can be downloaded from OCBC's website www.ocbc.id

A.7 Insider trading and abusive self-dealing should be prohibited.
A.7.1	Are the directors / commissioners required to report their dealings in company shares within 3 business days?	Yes, there is a procedure requiring BOD and BOC to report their dealing in the Bank's share within 3 business days as disclosed in the Bank's website www.ocbc.id

A.8 Related party transactions by directors and key executives.
A.8.1	Does the company have a policy requiring a committee of independent directors/commissioners to review material RPTs to determine whether they are in the best interests of the company and shareholders?	Yes. As stated among others, in: BOC Charter Point 9.2. Corporate Governance Charter Point 7.1.4.
A.8.2	Does the company have a policy requiring board members (directors/commissioners) to abstain from participating in the board discussion on a particular agenda when they are conflicted?	Yes, as stated in: The BOC Charter, point 9.4 The BOD Charter, point 10.6
A.8.3	Does the company have policies on loans to directors and commissioners either forbidding this practice or ensuring that they are being conducted at arm's length basis and at market rates?	Yes. Board of Directors member and Board of Commissioners members are categorized as related parties of the Bank. Bank has policy concerning the Funding to Related Parties and Large Exposure, as stated in AR 2023 page 166 and all loans to directors and commissioners are being conducted at arm’s length basis and at market rates as stated in AR 2023 page 420.

A.9 Protecting minority shareholders from abusive actions
A.9.1	Does the company disclose that RPTs are conducted in such a way to ensure that they are fair and at arms' length?	Yes. As stated in AR 2023 - Part Financial Statement - Related Parties Information page 414-422 that Transactions with related parties are conducted with normal pricing policy and conditions as similar with third parties except for loans to key management personnel. Note: Key Management Personnel are senior level employees below Director’s level. Loans to key management personnels are part of employee benefits.
A.9.2	In case of related party transactions requiring shareholders' approval, is the decision made by disinterested shareholders?	Yes. As stated in Article of Association Article 14, However, there is no conflict-of-interest transaction during 2023.

Sustainability and Resilience

SUSTAINABILITY AND RESILIENCE

C.1 Sustainability-related disclosure should be consistent, comparable and reliable, and include retrospective and forward-looking material information that a reasonable investor would consider important in making an investment or voting decision. Material Sustainability-related information should be specified.
C.1.1	Does the company identify/report ESG topics that are material to the organization’s strategy?	Has been disclosed in Sustainability Report 2023, page 202.
C.1.2	Does the company identify climate change as an issue?	Has been disclosed in Sustainability Report 2023, page 204-207.
C.1.3	Does the company adopt an internationally recognized reporting framework or standard for sustainability (i.e. GRI, Integrated Reporting, SASB, IFRS Sustainability Disclosure Standards)?	Has been disclosed in Sustainability Report 2023, page 235.
	If a company publicly sets a sustainability-related goal or target, the disclosure framework should provide that reliable metrics are regularly disclosed in an easily accessible form.
C.1.4	Does the company disclose quantitative sustainability target?	Has been disclosed in Sustainability Report 2023, page 213.
C.1.5	Does the company disclose sustainability-related performance progress in relation to its previously set targets?	Has been disclosed in Sustainability Report 2023, page 203 and 213.
C.1.6	Does the company confirm that its Sustainability Report / Reporting is reviewed and /or approved by the Board or Board Committee?	Has been disclosed in Sustainability Report 2023, page 236.
C.2	Corporate governance frameworks should allow for dialogue between a company, its shareholders and stakeholders to exchange views on sustainability matters.	Has been disclosed in Sustainability Report 2023, page 238-239.
C.2.1	Does the company engage internal stakeholders to exchange views and gather feedback on sustainability matters that are material to the business of the company?	Has been disclosed in Sustainability Report 2023, page 238.
C.2.2	Does the company engage external stakeholders to exchange views and gather feedback on sustainability matters that are material to the business of the company?	Has been disclosed in Sustainability Report 2023, page 238-239.

C.3 The corporate governance framework should ensure that boards adequately consider material sustainability risks and opportunities when fulfilling their key functions in reviewing, monitoring and guiding governance practices, disclosure, strategy, risk management and internal control systems, including with respect to climate-related physical and transition risks. Boards should assess whether the company’s capital structure is compatible with its strategic goals and its associated risk appetite to ensure it is resilient to different scenarios.
C.3.1	Does the company disclose that the board reviews on an annual basis that the company's capital and debt structure is compatible with its strategic goals and its associated risk appetite?	Has been disclosed in Annual Report 2023, page 106, Part Capital Structure.

C.4 The corporate governance framework should recognise the rights of stakeholders established by law or through mutual agreements and encourage active co-operation between corporations and stakeholders in creating wealth, jobs, and the sustainability of financially sound enterprises.
	Does the company disclose a policy and practices that address:
C.4.1	The existence and scope of the company's efforts to address customers' welfare?	Has been disclosed in Sustainability Report 2023, page 216-227 Part Bringing impact to the communities.
C.4.2	Supplier/contractor selection procedures?	Yes, as stated in Procurement Policy. (Link: https://bit.ly/3rDtdUW )
C.4.3	The company's efforts to ensure that its value chain is environmentally friendly or is consistent with promoting sustainable development?	Yes, as stated in Sustainability Report 2023, page 202 and 235.
C.4.4	The company's efforts to interact with the communities in which they operate.	Has been disclosed in Sustainability Report 2023, page 216-227 Part Bringing impact to the communities.
C.4.5	The company's anti-corruption programmes and procedures?	Yes. The Company has Anti Bribery and Corruption Policy as disclosed in Annual Report 2023, page 167.
C.4.6	How creditors' rights are safeguarded?	Yes. As stated in the Annual Report 2023, page 170 item #7.4. as part of the implementation of Corporate Governance for Public Companies
C.4.7	Does the company have a separate report/section that discusses its efforts on environment/economy and social issues?	Yes. As stated in the Sustainability Report 2023. Environment issue: page 204-215 and Social: page 216-227.

C.5 Where stakeholder interests are protected by law, stakeholders should have the opportunity to obtain effective redress for violation of their rights.
C.5.1	Does the company provide contact details via the company's website or Annual Report which stakeholders (e.g. customers, suppliers, general public etc.) can use to voice their concerns and/or complaints for possible violation of their rights?	Yes. The Bank provides various channels for stakeholders to voice their concerns and/or complaints for possible violation of their rights, among others through various channels, such as branches, call centre. Information is disclosed in: - Annual Report 2023 paged 92-94. - Website: www.ocbc.id - Contact Us (home page on the bottom right side)

C.6 Mechanisms for employee participation should be permitted to develop.
C.6.1	Does the company explicitly disclose the policies and practices on health, safety and welfare for its employees?	Yes. As stated in the Sustainability Report 2023, page 216-223 Part Bringing Impact to the Communities.
C.6.2	Does the company explicitly disclose the policies and practices on training and development programmes for its employees?	Yes. As stated in the Sustainability Report 2023, page 216-223 Part Bringing Impact to the Communities.
C.6.3	Does the company have a reward/compensation policy that accounts for the performance of the company beyond short-term financial measures?	Yes. As stated in the Annual Report 2023, page 149, Part Policy on long-term Performance Based Compensation to Management and/or Employees and page 150-155 Remuneration Implementation

C.7 Stakeholders including individual employee and their representative bodies, should be able to freely communicate their concerns about illegal or unethical practices to the board and their rights should not be compromised for doing this.
C.7.1	Does the company have a whistle blowing policy which includes procedures for complaints by employees and other stakeholders concerning alleged illegal and unethical behaviour and provide contact details via the company's website or annual report.	Yes. Whistleblowing System disclosed in the Annual Report 2023 page 168-169
C.7.2	Does the company have a policy or procedures to protect an employee/person who reveals alleged illegal/unethical behaviour from retaliation?	Yes. As stated in the Whistleblowing System disclosed in the Annual Report 2023 page 168-169

Disclosure & Transparency

DISCLOSURE AND TRANSPARENCY

D.1 Transparent ownership structure
D.1.1	Does the information on shareholdings reveal the identity of beneficial owners, holding 5% shareholding or more?	Yes, as stated in Annual Report 2023 Part Corporate Group Structure, page 72.
D.1.2	Does the company disclose the direct and indirect (deemed) shareholdings of major and/or substantial shareholders?	Yes, as stated in Annual Report 2023 Part Corporate Group Structure, page 72.
D.1.3	Does the company disclose the direct and indirect (deemed) shareholdings of directors (commissioners)?	Yes, as stated in Annual Report 2023 Part Indirect Ownership of Share, page 70.
D.1.4	Does the company disclose the direct and indirect (deemed) shareholdings of senior management?	Yes, as stated in Annual Report 2023, page 153 Part Material Risk Taker, page 70.
D.1.5	Does the company disclose details of the parent/holding company, subsidiaries, associates, joint ventures and special purpose enterprises/ vehicles (SPEs)/ (SPVs)?	Yes, as stated in Annual Report 2023 Part Corporate Group Structure, page 72.

D.2 Quality of Annual Report
	Does the company's annual report disclose the following items:
D.2.1	Corporate objectives	Yes. Stated in Annual Report 2023 Part the Board of Directors’ report, page 22.
D.2.2	Financial performance indicators	Yes. Stated in Annual Report 2023, part Key Financial Highlights page 8-10.
D.2.3	Non-financial performance indicators	Non-financial performance indicators are stated in Sustainability Report 2023, page 202.
D.2.4	Dividend policy	Yes. Stated in Annual Report 2023, page 108.
D.2.5	Biographical details (at least age, academic qualifications, date of first appointment, relevant experience, and any other directorships of listed companies) of all directors/commissioners	Yes. Stated in Annual Report 2023, part the Board of Commissioners’ page 52-60 and Board of Directors profile, page 61-67.
	Corporate Governance Confirmation Statement
D.2.6	Does the Annual Report contain a statement confirming the company's full compliance with the code of corporate governance and where there is non-compliance, identify and explain reasons for each such issue?	Yes. Stated in Annual Report 2023, Part GCG Guideline implementation for Public Companies, page 170-174.

D.3. Remuneration of Members of the Board and Key Executives
D.3.1	Is there disclosure of the fee structure for non-executive directors/commissioners?	Yes. Stated in Annual Report 2023, Part Remuneration implementation, page 152-253.
D.3.2	Does the company publicly disclose [i.e. annual report or other publicly disclosed documents] details of remuneration of each non-executive director/commissioner?	No.
D.3.3	Does the company disclose its remuneration (fees, allowances, benefit-in-kind and other emoluments) policy/practices (i.e. the use of short term and long term incentives and performance measures) for its executive directors and CEO?	Yes. Stated in Annual Report 2023, Part Remuneration implementation, page 150-154.
D.3.4	Does the company publicly disclose [i.e. annual report or other publicly disclosed documents] the details of remuneration of each of the executive directors and CEO [if he/she is not a member of the Board]?	No. Total remuneration of the Board of Directors is stated in Annual Report 2023, Part Remuneration implementation, page 150-154.

D.4. Disclosure of related party transactions (RPT)
D.4.1	Does the company disclose its policy covering the review and approval of material RPTs?	Yes. Stated in Annual Report 2023, Part Funding to related parties and large exposure, page 166.
D.4.2	Does the company disclose the name, relationship, nature and value for each material RPTs?	Yes.isclosure of the name, relationship, nature and value for each significant/material RPTs are in the Financial Statement which is part of Annual Report 2023 Part Financial Statement Note 43 page 414-422.

D.5 Directors and commissioners dealings in shares of the company
D.5.1	Does the company disclose trading in the company's shares by insiders?	Yes. Company prohibited insider trading and there was no insider trading as stated in Annual Report 2023, page 164

D.6 External auditor and Auditor Report
	Where the same audit firm is engaged for both audit and non-audit services
D.6.1	Are the audit and non-audit fees disclosed?	Yes. The audit and non-audit fee, is disclosed in Annual Report 2023, page 161
D.6.2	Does the non-audit fee exceed the audit fees?	No. As disclosed in Annual Report 2023, page 161

D.7 Medium of communications
	Does the company use the following modes of communication?
D.7.1	Quarterly reporting	Yes. As disclosed on the website www.ocbc.id - Investor Relations - Financial Information.
D.7.2	Company website	www.ocbc.id
D.7.3	Analyst's briefing	Yes. As disclosed in Annual Report 2023, page 156 Part Investor Relations
D.7.4	Media briefings /press conferences	Yes. As stated in as disclosed in Annual Report 2023, page 163-164, Part Information Disclosure

D.8 Timely filing/release of annual/financial reports
D.8.1	Are the audited annual financial report / statement released within 120 days from the financial year end?	Yes. Audited financial report as of 31 December 2023 was released on 26 January 2024, as disclosed in Annual Report 2023, page 252.
D.8.2	Is the annual report released within 120 days from the financial year end?	Yes. Annual Report 2023 was released on 23 February 2024 as stated in Annual Report 2023 page 30-31.
D.8.3	Is the true and fairness/fair representation of the annual financial statement/reports affirmed by the board of directors/commissioners and/or the relevant officers of the company?	Yes. As stated in Annual Report 2023 page 30-31.

D.9 Company website
	Does the company have a website disclosing up-to-date information on the following:
D.9.1	Financial statements/reports (latest quarterly)	Yes. As disclosed on the website www.ocbc.id - Investor Relations - Financial Information.
D.9.2	Materials provided in briefings to analysts and media.	Yes. Inalyst's briefing material disclosed in the website: www.ocbc.id – About Us – Investor Relations - Financial Information - Performance Presentation on website.
D.9.3	Downloadable annual report	Yes. Downloadable Annual Reports can be accessed on the website: www.ocbc.id – About Us – Investor Relations – Annual Report.
D.9.4	Notice of AGM and/or EGM	Yes. Information about Notice of AGM and/or EGM can be accessed on the website: www.ocbc.id – About Us – Corporate Governance.
D.9.5	Minutes of AGM and/or EGM	Yes. Information about Notice of AGM and/or EGM can be accessed on the website: www.ocbc.id – About Us – Corporate Governance.
D.9.6	Company's constitution (company's by-laws, memorandum and articles of association)	Yes. Information about Notice of AGM and/or EGM can be accessed on the website: www.ocbc.id – About Us – Corporate Governance.

D.10 Investor relations
D.10.1	Does the company disclose the contact details (e.g. telephone, fax, and email) of the officer / office responsible for investor relations?	Yes. Complete contact details including Investor Relations are stated in Annual Report 2023 page 37.

Responsibilities of the Board

PART E. Responsibilities of the Board

E.1 Board Duties and Responsibilities
	Clearly defined board responsibilities and corporate governance policy
E.1.1	Does the company disclose its corporate governance policy / board charter?	Yes, Corporate Governance Charter Board of Commissioners Charter Board of Directors Charter. can be accessed on website.
E.1.2	Are the types of decisions requiring board of directors/commissioners' approval disclosed?	Yes, as stated in Article of Association Article 16, section 3 and 4.
E.1.3	Are the roles and responsibilities of the board of directors/commissioners clearly stated?	Yes Board of Commissioners Charter, Section 5.0. Duties, Responsibilities, and Authorities Board of Directors Charter, Section 5.0. Duties, Responsibilities, and Authorities.
	Corporate Vision/Mission
E.1.4	Does the company have an updated vision and mission statement?	Yes. In 2020 OCBC refreshed its vision and mission as stated in Annual Report 2023 page 43.
E.1.5	Does the board of directors play a leading role in the process of developing and reviewing the company's strategy at least annually?	Yes. Company's strategy is one of the Board of Director meeting agenda regarding Strategy Update as stated in Annual Report 2023 page 144.
E.1.6	Does the board of directors have a process to review, monitor and oversee the implementation of the corporate strategy?	Yes. The Board of Directors monitor and oversee the implementation of corporate strategy, among others during meeting as stated in agenda regarding Business Performance as stated in Annual Report 2023 page 144.

E.2 Board structure
	Code of Ethics or Conduct
E.2.1	Are the details of the code of ethics or conduct disclosed?	Yes. Code of conduct was stated in the Annual Report 2023 page 164.
E.2.2	Are all directors/commissioners, senior management and employees required to comply with the code/s?	Yes. As stated in the Annual Report 2023, page 164 Part Code of Conduct.
E.2.3	Does the company have a process to implement and monitor compliance with the code/s of ethics or conduct?	Yes. As stated in the Annual Report 2023, page 164 Part Code of Conduct.
	Board Structure & Composition
E.2.4	Do independent directors/commissioners make up at least 50% of the board of directors/commissioners?	Yes. 50% members of BOC are independent commissioners as stated in the Annual Report 2023, page 52 Part BOC Profile..
E.2.5	Does the company have a term limit of nine years or less or 2 terms of five years each for its independent directors/ commissioners? The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011	Yes.
E.2.6	Has the company set a limit of five board seats that an individual independent/non-executive director/commissioner may hold simultaneously?	Yes. As stated in BOC Charter Section 10 – Prohibition for BOC, Point 10.1.b. page 26-27. Based on OJK regulation, each BOC member can only hold position simultaneously as member of the BOD, member of BOC, or Executive Officers in one non-financial institution/company domiciled in country or abroad.
E.2.7	Does the company have any executive directors who serve on more than two boards of listed companies outside of the group?	No Each member of the Board of Directors is prohibited from holding concurrent position, as stipulated in the BOD Charter Point 11.4 Can also be seen at BOD profile in Annual Report 2023 page 61-67
	Nominating Committee
E.2.8	Does the company have a Nominating Committee (NC)?	Yes, as stated on Annual Report 2023 page 133.
E.2.9	Is the Nominating Committee comprised of a majority of independent directors/ commissioners?	No, Member of Remuneration Committee stated on Annual Report 2023 page 133.
E.2.10	Is the chairman of the Nominating Committee an independent director/commissioner?	Yes, The chairman of the Nomination Committee is Jusuf Halim, an independent commissioner as stated in Annual Report 2023 page 133 and page 57
E.2.11	Does the company disclose the terms of reference/ governance structure/charter of the Nominating Committee?	Yes, Stated in the Remuneration and Nominating Committee Charter
E.2.12	Is the meeting attendance of the Nominating Committee disclosed and if so, did the Nominating Committee meet at least twice during the year?	The Bank’s Remuneration and Nomination Committee convened 3 (three) meetings in 2023, with a 100% attendance rate, for discussions of nominations, as stated in Annual Report 2023 page 134
	Remuneration Committee / Compensation Committee
E.2.13	Does the company have a Remuneration Committee?	Yes, as stated on Annual Report 2023 page 133.
E.2.14	Is the Remuneration Committee comprised entirely of non-executive directors/commissioners with a majority of independent directors/commissioners?	No. Member of Remuneration Committee stated in Annual Report 2023 page 133.
E.2.15	Is the chairman of the Remuneration Committee an independent director/commissioner?	Yes. The chairman of the Remuneration Committee is Jusuf Halim, an independent commissioner as stated in Annual Report 2023 page 133 and page 57.
E.2.16	Does the company disclose the terms of reference/ governance structure/ charter of the Remuneration Committee?	Yes. Stated in the Remuneration and Nominating Committee Charter.
E.2.17	Is the meeting attendance of the Remuneration Committee disclosed and, if so, did the Remuneration Committee meet at least twice during the year?	The Bank’s Remuneration and Nomination Committee convened 3 (three) meetings in 2023, with a 100% attendance rate as stated in Annual Report 2023 page 134.
	Audit Committee
E.2.18	Does the company have an Audit Committee?	Yes, as stated on Annual Report 2023 page 128.
E.2.19	Is the Audit Committee comprised entirely of non-executive directors/commissioners with a majority of independent directors/commissioners?	Yes, The Audit Committee comprised entirely of independent commissioners and independent parties, as can be seen in Annual Report 2023 page 128-130.
E.2.20	Is the chairman of the Audit Committee an independent director/commissioner?	Yes, as stated in the Annual Report 2023 page 128-130 and page 58-59
E.2.21	Does the company disclose the terms of reference/governance structure/charter of the Audit Committee?	Yes. The Audit Committee Charter can be accessed on website.
E.2.22	Does at least one of the independent directors/commissioners of the committee have accounting expertise (accounting qualification or experience)?	Yes. The CV of Audit Committee can be seen on Annual Report 2022 page 49, 107 and 108.
E.2.23	Is the meeting attendance of the Audit Committee disclosed and, if so, did the Audit Committee meet at least four times during the year?	Yes, In 2020 there were 20 (twenty) meetings with 100% and 90% attendance as disclosed in Annual Report 2023 page 130.
E.2.24	Does the Audit Committee have primary responsibility for recommendation on the appointment, and removal of the external auditor?	Yes, as stated in the Audit Committee Charter page Point 5.4

E.3 Board Processes
	Board meetings and attendance
E.3.1	Are the board of directors meeting scheduled before the start of financial year?	Yes, as stated in the BOC Charter Point 6.3 page 21 and Charter Point 7.7 page 24
E.3.2	Does the board of directors/commissioners meet at least six times during the year?	Yes. During 2023, there were 6 BOC meetings and 3 Board of Commissioners with Board of Directors meetings, 24 Board of Directors meetings and 3 Board of Directors with Board of Commissioners meetings as stated in Annual Report 2023 page 124 and 144-145.
E.3.3	Has each of the directors/commissioners attended at least 75% of all the board meetings held during the year?	Yes. Attendance level of each BOC member was 100% and attendance level of each BOD member was above 90% as stated in Annual Report 2023 page 124 and 144-145.
E.3.4	Does the company require a minimum quorum of at least 2/3 for board decisions?	No. The minimum quorum of at least more than half for board decision is stated on BOC Charter Point 6.7 . In 2023 all the resolutions of the meeting were adopted by deliberations to reach consensus.
E.3.5	Did the non-executive directors/commissioners of the company meet separately at least once during the year without any executives present?	Yes, During 2023, out of 10 BOC meetings, there was 1 (one) Board of Commissioner’s meeting without Management Presence on 20 June 2023.
	Access to information
E.3.6	Are board papers for board of directors/ commissioners meetings provided to the board at least five business days in advance of the board meeting?	Yes, as stated in BOC Charter Point 6.5 Page 21 and BOD Charter Point 7.9 Page 25.
E.3.7	Does the company secretary play a significant role in supporting the board in discharging its responsibilities?	Yes, as stated in Annual Report 2023 Page 155-156.
E.3.8	Is the company secretary trained in legal, accountancy or company secretarial practices and has kept abreast on relevant developments?	Yes, as stated in Annual Report 2023 Page 156.
	Board Appointments and Re-Ellection
E.3.9	"Does the company disclose the criteria used in selecting new directors/commissioners? "	Yes, as described in the Nomination Policy of Member of BOC, BOC, SSB and Committee of BOC Point 6.0, BOC Charter Point 4.2 BOD Charter Point 4.2
E.3.10	Did the company describe the process followed in appointing new directors/commissioners?	Yes, As stated on Annual Report 2023 page 141-142.
E.3.11	Are all directors/commissioners subject to re-election every 3 years; or 5 years for listed companies in countries whose legislation prescribes a term of 5 years² each? ² The five years term must be required by legislation which pre-existed the introduction of the ASEAN Corporate Governance Scorecard in 2011	Yes. Based on Articles of Association Article 15 point 3 and Article 18 point 5 members of BOD and BOC are appointed by GMS for term of office of 3 (years) years. After his/her tenure, the members of BOC and BOD can be re-appointed by GMS after going through the nomination process. It is also stated BOC Charter Point 4.3, and BOD Charter Point 4.3 page 6
	Remuneration Matters
E.3.12	Do the shareholders or the Board of Directors approve the remuneration of the executive directors and/or the senior executives?	Yes. The AGM has approved to give the authority to the Bank's majority shareholders to determine the remuneration of BOC, and to the BOC to determine the remuneration of BOD for 3 financial year (2023 - 2025) as stated in the Summary of Minutes 2022 AGMS 4th Agenda page 5. Also stated on Annual Report 2023 page 141 and 147.
E.3.13	Does the company have measurable standards to align the performance-based remuneration of the executive directors and senior executives with long-term interests of the company, such as claw back provision and deferred bonuses?	Yes. As stated in Annual Report 2023 Part Remuneration Implementation page 150-154.
	Internal Audit
E.3.14	Does the company have a separate internal audit function?	Yes, as stated in Annual Report 2023 Part Internal Audit Division 156-157
E.3.15	Is the head of internal audit identified or, if outsourced, is the name of the external firm disclosed?	Yes. The Head of Internal audit is permanent employee of the company. The name and short profile were disclosed in the Annual Report 2023 Part Internal Audit Division 157.
E.3.16	Does the appointment and removal of the internal auditor require the approval of the Audit Committee?	Yes, as stated in Audit Committee Charter Point 5.2.10 page 9 which can be accessed on website.
	Risk Oversight
E.3.17	Does the company establish a sound internal control procedures/risk management framework and periodically review the effectiveness of that framework?	Yes, as stated in Annual Report 2023 in page 180-183.
E.3.18	Does the Annual Report disclose that the board of directors/commissioners has conducted a review of the company's material controls (including operational, financial and compliance controls) and risk management systems?	Yes, as stated in Annual Report 2023 in page 193-195.
E.3.19	Does the company disclose the key risks to which the company is materially exposed to (i.e. financial, operational including IT, environmental, social, economic)?	Yes, as stated in Annual Report 2023 in page 180-197.
E.3.20	Does the Annual Report/ Annual CG Report contain a statement from the board of directors/commissioners or Audit Committee commenting on the adequacy of the company's internal controls/risk management systems?	Yes, as stated in Annual Report 2023 in page 195.

E.4 People on the Board
	Board Chairman
E.4.1	Do different persons assume the roles of chairman and CEO?	Yes, The Chairman (President Commissioner) is Mr. Pramukti Surjaudaja and the CEO (President Director) is Ms. Parwati Surjaudaja. Their CVs are stated on Annual Report 2023 Page 53 and 62.
E.4.2	Is the chairman an independent director/commissioner?	No.
E.4.3	Is any of the directors a former CEO of the company in the past 2 years?	No, as stated in BOC Profile - Annual Report 2023 in page 52-60.
E.4.4	Are the role and responsibilities of the chairman disclosed?	Yes, as stated in Annual Report 2023 Part Duties and Responsibilities of the President Commissioners in page 123.
	Lead Independent Director
E.4.5	If the Chairman is not independent, has the Board appointed a Lead/Senior Independent Director and has his/her role been defined?	No.
	Skills and Competencies
E.4.6	Does at least one non-executive director/commissioner have prior working experience in the major sector that the company is operating in?	Yes, Majority of BOD and BOC members have working experience in banking. Their profiles can be accessed on Annual Report 2023 Page 52-67.

E.5 Board Performance
	Directors Development
E.5.1	Does the company have orientation programmes for new directors/commissioners?	Yes. Orientation program for BOC member disclosed in Annual Report 2023 Page 126. In 2023, an orientation program was carried out for new Independent Commissioner Nicholas Tan and new members of the Audit Committee and Risk Monitoring Committee Antony Kurniawan. For BOD member disclosed in the Annual Report 2023 Page 146. However, there was no new BOD member in 2023.
E.5.2	Does the company have a policy and actual practice and programs that encourages directors/commissioners to attend on-going or continuous professional education programmes?	Yes, Policy stated in: BOC Charter Point 5.7.d Page 19. Stated that BOC must follow the related and continuing education, and update on changes in relevant laws, regulations, and standards BOD Charter Point 6.6 page 14 stated that In order to improve the competency and support the implementation of its duties and responsibilities, members of the Board of Directors are required to participate in education or training in accordance with the Bank’s need Practice: Summary trainings for BOC are disclosed in the Annual Report 2023 Page 146 Link: https://shorturl.at/jEls6 Summary trainings for BOD are disclosed in the Annual Report 2023 Page 146 Complete training list can be access on the BOD and BOC Training
	CEO/Executive Management Appointments and Performance
E.5.3	Does the company disclose the process on how the board of directors/commissioners plans for the succession of the CEO/Managing Director/President and key management?	Yes, as stated in Annual Report 2023 page 135. Part Succession Policy for the Board of Directors
E.5.4	Does the board of directors/commissioners conduct an annual performance assessment of the CEO/Managing Director/President?	Yes. The BOC conducts an annual performance assessment of the BOD members (including CEO) in the RNC meeting as stated in Remuneration and Nomination Charter Point 5.1.2 The Annual Report 2023 Page 145.disclosed that the performance assessments carried out for members of the Board of Directors, including the President Director.
	Board Appraisal
E.5.5	Did the company conduct an annual performance assessment of the board of directors/commissioners and disclose the criteria and process followed for the assessment?	Yes. Stated in the Annual Report 2023 Page 125 Part Board of Commissioners Performance Assessment Page 145 Part Board of Directors Performance Assessment
	Director Appraisal
E.5.6	Did the company conduct an annual performance assessment of the individual directors/ commissioners and disclose the criteria and process followed for the assessment?	Yes. Annual performance assessment of the individual director/commissioners stated in the Annual Report 2023 Page 125 Part Board of Commissioners Performance Assessment Page 145 Part Board of Directors Performance Assessment
	Committee Appraisal
E.5.7	Did the company conduct an annual performance assessment of the board committees and disclose the criteria and process followed for the assessment?	Yes. Performance assessment for the Committees under BOC and BOD were disclosed in Annual Report 2023 Page 140 Part Performance Assessment for committees under the Board of Commissioners. Page 149 Part Performance assessment of committees ,under the Board of Directors.

ASEAN Corporate Governance Level 2

Bonus

BONUS

(B)A Rights of shareholders
(B)A.1	Right to participate effectively in and vote in general shareholders meeting and should be informed of the rules, including voting procedures, that govern general shareholders meeting.
(B)A.1.1	Does the company practice real time secure electronic voting in absentia at general meetings of shareholders?	Yes, the Bank used electronic voting provided by KSEI/ Indonesia Central Securities Depository (e-GMS provider), as stated in the invitation of AGMS

B. Equitable treatment of shareholders
(B)B.1	Notice of AGM
(B)B.1.1	Does the company release its notice of AGM (with detailed agendas and explanatory circulars), as announced to the Exchange, at least 28 days before the date of the meeting?	Yes, as stated in the AGM Invitation on 13 March 2023 or 28 days before the date of GMS meeting 11 April 2023.

(B)C. Sustainability and Resilience
(B)C.1
(B)C.1.1	Does the company disclose how it manages climate-related risks and opportunities?	Yes, As disclosed in Sustainability Report 2023, page 204-207
(B)C.1.2	Does the company disclose that its Sustainability Report/ Sustainability Reporting is extremely assured?	No.
(B)C.1.3	Does the company disclose the engagement channel with stakeholder groups and how the company responds to stakeholder' ESG concerns?	Yes, As disclosed in Sustainability Report 2023, page 238
(B)C.1.4	Does the company have a unit/ division/ committee who is specifically responsible to manage the sustainability matters?	Yes, As disclosed in Sustainability Report 2023, page 233-234
(B)C.1.5	Does the company disclose board of director/ commissioners' oversight of sustainability-related risk and opportunities?	Yes, As disclosed in Sustainability Report 2023, page 233-234
(B)C.1.6	Does the company disclose the linkage between executive directors and senior management remuneration and sustainability performance for the previous year?	No.
(B)C.1.7	Is the company's Whistle Blowing System managed by independent parties/ institutions?	Yes, As disclosed in Sustainability Report 2023, page168-169

(B)D. Disclosure and transparency
(B)D.1	Quality of Annual Report
(B)D.1.1	Are the audited annual financial report /statement released within 60 days from the financial year end?	Yes
(B)D.1.2	Does the company disclose details of remuneration of the CEO?	No.

(B)E. Responsibilities of the Board
(B)E.1	Board Competencies and Diversity
(B)E.1.1	Does the company have at least one female independent director/ commissioner?	Yes, "Yes. The Bank has 1 female independent commissioner Ibu Betti S Alisjahbana as stated on the website - Board of Commissioners CV
(B)E.1.2	Does the company have a policy and disclose measurable objectives for implementing its board diversity and report on progress in achieving its objectives?	Yes, as stated in the BOC Charter point 4.2.5.
(B)E.2	Board Structure
(B)E.2.1	Is the Nominating Committee comprise entirely of independent directors/commissioners?	No.
(B)E.2.2	Does the Nominating Committee undertake the process of identifying the quality of directors aligned with the company's strategic directions?	Yes, as stated in the Remuneration and Nomination Charter Point 5.2.
(B)E.3	Board Appointments and Re-Election
(B)E.3.1	Does the company use professional search firms or other external sources of candidates (such as director databases set up by director or shareholder bodies) when searching for candidates to the board of directors/commissioners?	Yes, the Bank has various sources when searching for candidates for BOD/BOC including professional search firms when needed.
(B)E.4	Board Structure & Composition
(B)E.4.1	Do independent non-executive directors/commissioners make up more than 50% of the board of directors/commissioners for a company with independent chairman?	Yes, 50% of Board of Commissioners members are independent as stated in Annual Report 2023 page 52.
(B)E.5	Risk Oversight
(B)E.5.1	Does the company disclose that its Board identified key risk in relation to information technology including disruption, cyber security, and disaster recovery, to ensure that such risks are managed and integrated into the overall risk management framework?	Yes, as stated in Annual Report 2023 page 91.
(B)E.6	Board Performance
(B)E.6.1	Does the company have a separate board level Risk Committee?	Yes, As stated in Annual Report 2023 page 136-138 described about Risk Monitoring Committee (committee under BOC) and 148-149 describe risk committees under BOD.

Penalty

PENALTY

(P)A. Rights of shareholders
(P)A.1	Basic shareholder rights
(P)A.1.1	Did the company fail or neglect to offer equal treatment for share repurchases to all shareholders?	No. The Bank provided equal treatment for share repurchases to all shareholders as stated in. Summary of Minutes of AGMS 2023 Agenda 3
(P)A.2	Shareholders, including institutional shareholders, should be allowed to consult with each other on issues concerning their basic shareholder rights as defined in the Principles, subject to exceptions to prevent abuse.
(P)A.2.1	Is there evidence of barriers that prevent shareholders from communicating or consulting with other shareholders?	No. There is no evidence of barriers that prevent shareholders from communicating or consulting with other shareholders.
(P)A.3	Right to participate effectively in and vote in general shareholders meeting and should be informed of the rules, including voting procedures, that govern general shareholders meeting.
(P)A.3.1	Did the company include any additional and unannounced agenda item into the notice of AGM/EGM?	No. All agenda had been disclosed in the Invitation of AGMS 2023.
(P)A.3.2	Was the Chairman of the Board and the Chairmen of all Board Committees and the CEO absent from the most recent General Meeting?	No. The Chairman of the Board, Audit Committee Chairman, and CEO attended AGM 2023 as stated in the Summary of Minutes of AGMS 2023
(P)A.4	Capital structures and arrangements that enable certain shareholders to obtain a degree of control disproportionate to their equity ownership should be disclosed.
	Did the company fail to disclose the existence of:
(P)A.4.1	Shareholders agreement?	There is no Shareholders agreement.
(P)A.4.2	Voting cap?	There is no voting cap.
(P)A.4.3	Multiple voting rights?	There is no multiple voting rights.
(P)A.5	Capital structures and arrangements that enable certain shareholders to obtain a degree of control disproportionate to their equity ownership should be disclosed.
(P)A.5.1	Is a pyramid ownership structure and/ or cross holding structure apparent?	There is no pyramid ownership structure and/ or cross holding structure.

(P)B. Equitable treatment of shareholders
(P)B.1	Insider trading and abusive self-dealing should be prohibited.
(P)B.1.1	Has there been any conviction of insider trading involving directors/commissioners, management and employees in the past three years?	No, There is not insider trading involving BOD and BOC, as stated in Annual Report page 164.
(P)B.2	Protecting minority shareholders from abusive action
(P)B.2.1	Has there been any cases of non compliance with the laws, rules and regulations pertaining to material related party transactions in the past three years?	No.
(P)B.2.2	Were there any RPTs that can be classified as financial assistance (i.e not conducted at arms length) to entities other than wholly-owned subsidiary companies?	No.

C. Role of stakeholders
(P)C.1	The rights of stakeholders that are established by law or through mutual agreements are to be respected.
(P)C.1.1	Have there been any violations of any laws pertaining to labour/employment/ consumer/insolvency/ commercial/competition or environmental issues?	No.
(P)C.2	Where stakeholders participate in the corporate governance process, they should have access to relevant, sufficient and reliable information on a timely and regular basis.
(P)C.2.1	Has the company faced any sanctions by regulators for failure to make announcements within the requisite time period for material events?	No.
(P)C.2.2	Is there any evidence that the company is engaging in greenwashing activities?	No.

D. Disclosure and transparency
(P)D.1	Sanctions from regulator on financial reports
(P)D.1.1	Did the company receive a qualified opinion in its external audit report?	No The Bank received Fairly presented in all material aspect opinion for 2022 Audited Financial Report as stated in Annual Report 2022 page 216.
(P)D.1.2	Did the company receive an adverse opinion in its external audit report?
(P)D.1.3	Did the company receive a disclaimer opinion in its external audit report?
(P)D.1.4	Has the company in the past year revised its financial statements for reasons other than changes in accounting policies?	No.

E. Responsibilities of the Board
(P)E.1	Compliance with listing rules, regulations and applicable laws
(P)E.1.1	Is there any evidence that the company has not complied with any listing rules and regulations over the past year apart from disclosure rules?	No.
(P)E.1.2	Have there been any instances where non-executive directors/commissioner have resigned and raised any issues of governance-related concerns?	No.
(P)E.2	Board structure
(P)E.2.1	Does the Company have any independent directors/commissioners who have served for more than nine years or two terms (which ever is higher) in the same capacity?	Yes.Yes. As stated in the Board of Director and Board of Commissioners profile on Annual Repert 2022 page 46-58
(P)E.2.2	Did the company fail to identify who are the independent director(s) / commissioner(s)?	No. There are five independent commissioners, as stated in the Board of Commissioners profile on Annual Report 2022 page 47-52
(P)E.2.3	Does the company have any independent directors/non-executive/commissioners who serve on a total of more than five boards of publicly-listed companies?	No. as can be seen in BOC profiles in the Annual Report page page 46-58.
(P)E.3	External Audit
(P)E.3.1	Is any of the directors or senior management a former employee or partner of the current external auditor (in the past 2 years)?	No. as can be seen on BOD Profiles Annual Report page 47-58.
(P)E.4	Board structure and composition
(P)E.4.1	Has the chairman been the company CEO in the last three years?	No. as can be seen in the Chairman's profile in Board of Commissioners profile on Annual Report 2022 page 47.
(P)E.4.2	Do Independent non-executive directors/commissioners receive options, performance share or bonuses?	No. as stated in Annual Report 2022 page 116

Program Pelatihan Anggota Dewan Komisaris

Violations Complaint Report Facility

Bank OCBC is committed to continue improving the quality of Good Corporate Governance implementation, developing a business environment and providing optimal customer experience. To achieve that, Bank OCBC provides a reporting facilities to prevent frauds and detect irregularities, create a code of conduct for violation and identification of fraud.

Reporting parties can submit reports through:

Website: https://whistleblowing.ocbc.id
Email: whistleblowing@ocbc.id

The identity of the reporter will be kept confidential and the report can be made anonymously.
In order for the Bank to understand the report and immediately respond, we sincerely hope that the information submitted is complete and clear.
Thank you for caring and trusting us.

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Lihat FAQ

On 18 November 2014, Otoritas Jasa Keuangan (Financial Services Authority – OJK) issued OJK Regulation No. 18/POJK.03/2014 and on 25 May 2015 the Circular Letter No. 15/SEOJK.03/2015, both regarding The Implementation of Integrated Governance for Financial Conglomeration, as supervisory form towards the implementation of Corporate Governance by Financial Services Institution (“FSI”).

PT Bank OCBC NISP, Tbk (“Bank OCBC NISP”), PT OCBC Sekuritas Indonesia (“PTOS”), PT Great Eastern Life Indonesia (“GELI”) and dan PT Great Eastern General Insurance are FSI under Financial Conglomeration of Oversea-Chinese Banking Corporation Limited in Indonesia. Bank OCBC NISP has been appointed as the Main Entity with PTOS and GELI as sister companies.

As the Main Entity, Bank OCBC NISP is required to implement the Integrated Corporate Governance effectively, which is carried out by coordinating with each FSI and ensuring the implementation of five principles of Good Corporate Governance: transparency, accountability, responsibility, independency and fairness.

Integrated Corporate Governance Implementation Report

Integrated Corporate Governance 2022

Integrated Corporate Governance 2021

Integrated Corporate Governance 2020

Integrated Corporate Governance 2019

Integrated Corporate Governance 2018

Integrated Corporate Governance 2017

Integrated Corporate Governance 2016

With the advancement of technology also follows new ways to commit crime in bank accounts, such as money laundering. That is why we need a system to prevent banks from being used as a tool or targeted for money laundering, either directly or indirectly.

The US Government has made a law to prevent the funding of terrorist organizations, known as the USA Patriot ACT (Uniting and Strengthening America Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act 2001).

All US financial and banking institutions are obliged to comply with the USA Patriot Act to prevent the use their accounts – either their own accounts or corresponding to foreign banks to be used to fund terrorist organizations and money laundering.

To comply with the requirementswith the US Patriot ACT, all US financial and banking institutions require all foreign banks who own accounts with them to complete a standard certification form. The form will be sent to all foreign banks who owns corresponding accounts for the following:

To fulfil the requirements according to the USA Patriot Act, PT. Bank OCBC NISP, Tbk have completed the certification on foreign corresponding accounts. The certification covers all accounts opened at PT. Bank OCBC NISP, Tbk by “Covered Financial Institutions”.

State that they are not a shell bank (banks that do not have a physical presence in the country where the bank was established). OCBC NISP has not obtained IPIN and is not affiliated with financial services business groups that are subject to effective consolidated supervision.
States that no accounts corresponding with US financial institutionsis to be accessed by a shell bank
Identify the bank owner
Identify an agent in the US for any legal process and other matters.

Quote of AML/CFT Policy

Wolfsberg Questionnaire

Institution Profile & AML-CFT Questionnaire

USA Patriot Act Certification

Governance

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GMS

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Governance

Collection of information related to the implementation of OCBC Governance

GMS

Corporate Governance Report

Committee Charters

Policies on Corporate Governance

Code of Conduct

Penerapan Anti Penyuapan dan Korupsi

Articles of Association

ASEAN Corporate Governance

Whistleblowing

General Meeting of Shareholders

Corporate Governance Implementation Report

List of Policies on Corporate Governance

The Code of Conduct that Company Must Obey

OCBC's Articles of Association List

ASEAN Corporate Governance Scorecard Reports

RIGHTS AND EQUITABLE TREATMENT OF SHAREHOLERS

SUSTAINABILITY AND RESILIENCE

DISCLOSURE AND TRANSPARENCY

PART E. Responsibilities of the Board

BONUS

PENALTY

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Leverage Ratio

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