Tickets sold are non-transferrable, non-refundable and void if altered.
Admission ticket may not be copied, resold or duplicated and can only be used once.
Each ticket admits one person which will be checked at entry. Each ticket admits one (1) person to the attraction, which must be presented upon entry into the attraction. If you are arriving in a group, we encourage entering the experience together. Please arrive within half an hour of your time slot as latecomers may not be guaranteed entry.
Ticket is valid only on the date and time of the ticket. If you are late for the ticketed time, entry to the attraction is not guaranteed.
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Re-entry is not allowed.
Admission to Museum of Ice Cream is subject to all government mandated Safe Management Measures and prevailing rules and regulations that are set by Museum of Ice Cream. You will be asked to leave the premises if you are found to be in breach of any of the rules and regulations.
Tickets are valid for 30 days after the date of the ticket. Guests may reschedule their tickets using the link provided in the email sent with the tickets
Museum of Ice Cream is not responsible and does not assume liability for any injury, damage or loss you may incur, whether such injury, damage or loss is caused by negligence or otherwise.
Museum of Ice Cream may, without prior notice and without refund, compensation or any liability, change the operating hours, close and/or restrict admissions to the attraction due to capacity, inclement weather, special events or other reasons.