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The claim process is only via email and OCBC mobile
Choose benefits according to health needs
Get hospital network services throughout the world
Fast claim process
Claim payment within 5 working days
24/7 Customer Service
Has 24/7 customer service and requests will be responded to within 1 working day
Great benefits
Annual benefit USD 3,000,000
Global
There are local service offices in 6 countries in the world
Partner insurance company
SOMPO INSURANCE INDONESIA
Web Base
Benefits, Claims and more can be tracked online
| Required Documents | Individual | Corporate |
|---|---|---|
| Account Opening Application Form |
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| Terms and Conditions |
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| Business Smart or Business Signature Account Opening Statement Letter |
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| ID Card (KTP/SIM) |
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| Passport + Residence Permit Card (KIMS/KITAS) |
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| NPWP |
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| Establishment Deed | - |
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| SK Amandement Deed (if any) | - |
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| Ministry of Justice Decree (SK Menkumham) | - |
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| Business License (SIUP) | - |
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| Company Registration Certificate (TDP) / (Foundation Registration Certificate (TDY) - for Foundation) | - |
|
| Certificate of Business Domicile (SK Domisili) | - |
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| Permission from the competent authority | - |
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| Fee | Jumlah | Unit |
|---|---|---|
| Administration fee | IDR 30,000.- | per month |
| Fall below fee | Free | per month |
| Non-OCBC NISP ATM balance inquiry fee | IDR 4,500.- | per inquiry |
| Non-OCBC NISP ATM withdrawal fee | IDR 8,000.- | per withdrawal |
| Interbank transfer fee |
IDR 6,500.- | per online transfer |
| IDR 2,000.- | per LLG (Internet/Mobile/Velocity) | |
| IDR 2,900.- | per LLG (Over the counter) | |
| IDR 25,000.- | per RTGS (Internet/Mobile/Velocity < 14:00 WIB) | |
| IDR 30,000.- | per RTGS (Over the counter) | |
| Remittance fee | IDR 100,000.- | per TT |
| Chequebook order fee | IDR 275,000.- | per book |
| Card replacement fee | IDR 20,000.- | per replacement |
| Stamp duty fee | IDR 10,000.- | per stamp |
| Account closure fee | IDR 100,000.- |
Hospital payments using participant cards
It is permitted and claims are filed by way of reimbursement
It is permitted and claims are filed by way of reimbursement
The insurance premium payments will be done in autodebet periodically through OCBC account according to the seleccted product.
For claims, the customer or the heirs can complete the documents as stated in the policy, then:
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