OCBC Voyage Credit Card

Explore your dream destination with featured mileage and fine dining every month

Voyage Travel Privileges

Voyage Miles for every transaction & Airport Lounge facility via Dragon Pass

24/7 Personal Concierge

Like a personal assistant to fulfill your aspirational needs

Voyage Complimentary

Increase retail transactions min. IDR60 million and enjoy benefits Voyage Complimentary. Maintain savings balance min. IDR500 Million/month. Info: ocbc.id/voyagecomplimentary

Other Advantages

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Various Option

Issuance of Guarantee in accordance with business needs

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Reputable

Good reputation with vast connections with overseas correspondent bank

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Trustworthy

Transactions are handled by professional and experienced staff

    Product feature and other information

    Facilities

    Credit Card General Terms and Conditions

    Interest and Fees

    OCBC Voyage Private Credit Card Terms

    OCBC Voyage Premier Credit Card Terms

    OCBCVoyage Credit Card Terms

    Your credit card

    Information in the Invoice Sheet

    Privileges for you

    Product Information Summary

Voyage Miles

Every retail transaction worth IDR10.000 will get 1 Voyage Miles

  1. Transaction that earns Voyage Miles are retail spending from credit card and supplementary credit card that have been booked in the Bank’s system.
  2. Transactions that would not earn Voyage Miles are as follows:
    • All instalment transactions
    • Cash withdrawal
    • Loan on Phone
    • Cancelled transactions
    • Transactions on monthly bill payments and government agency services (Effective as of June 11, 2024)
      • State Electricity Company (PLN) Payment
      • Drinking Water Company (PAM)
      • Online Taxes
      • Customs
      • BPJS payments and
      • Payment for other government institutions through e-commerce platforms
  3. Transactions on Additional cards are calculated on the Main Card
  4. Voyage Miles are only given to your main credit card with a smooth payment status and not blocked
  5. Types of transactions that are not calculated in this program include the following transactions:
    • Cash advance transactions and Loan on Phone (LOP)
    • All fees related to credit cards
    • Current installment transactions
    • Disclaimer transactions, double postings, canceled transactions, and recurring payments
  6. Voyage Miles will be credited a maximum of 1 month after the transaction is recorded in the Bank system
  7. Miles will be given in the form of Voyage Miles which can be seen in the Miles balance column on your Credit Card billing sheet
  8. Bank has the right to debit the previous credited Voyage Miles if the customer converts the transactions into instalments or does not meet the conditions.

Voyage Miles Redemption:

  • Rebate up to 100% for various OCBC Voyage Credit Card transactions by redeeming Voyage Miles
    1 Voyage Miles = IDR100
  • Conversion to Airline Frequent Flyer
    • Effective September 17,2024, You can redeem Voyage Miles for Airline at the rate of 1 Voyage Miles = 1.05 Garuda Miles (with a minimum redemption of 1,000 Voyage Miles) this is also equivalent to 1 KrisFlyer or 1 AirAsia Points. Please ensure that the name of the recipient for Garuda Miles/KrisFlyer/AirAsia Points matches the cardholder's name.
    • Voyage Miles can also be redeemed for flight ticket anywhere without black out date, hotel, vehicle rentals to luxury goods or daily needs.
    • Voyage Miles redemption can be done via Voyage Exchange 24/7 Personal Concierge +6221 26506363 or by email tanya@ocbc.id
    • Redeem Voyage Miles up to a maximum of 150.000 Voyage Miles/ month.
    • When redeeming Voyage Miles, please make sure that the credit card is active and not blocked.

Airport Lounge Complimentary

International Airport Lounge

Enjoy Airport Lounge complimentary up to 2 times per year in 1,356 international airport lounges, in over 703 airport across 137 countries with DragonPass App. Airport Lounges can be seen in the DragonPass App.

To enjoy this facility, Cardholders are required to contact Tanya 1500-999 to get the DragonPass Membership Activation Code Number. For more information please visit : ocbc.id/dragonpass

Domestic Aiport Lounge

Get unlimited free access at Airport Lounges in several big cities in Indonesia. List of participating Airport Lounges please visit: ocbc.id/loungedomestik

Voyage Exchange

A package of services and benefits designed to enhance your lifestyle and experiences, giving you unparalleled access to an array of services, including a 24×7 Concierge Service to fulfills the following type of requests

  • Itinerary arrangements and recommendations for tourist attractions
  • Car rental including Limousine facilities
  • Reservations at favorite Restaurants
  • Personal buyer lifestyle needs ranging from gadgets, bags, jewelry to special gifts
  • Purchase of tickets for music concerts or performances around the world.

Low Rate Installment

Installment Conversion is a term credit facility for your credit card spending transactions ranging from 3 to 36 months with easy installment. The interest rate in the Installment Conversion is determined by Bank OCBC and may change at any time with prior notice. The period of installment is set by the Card Holder itself and cannot be changed again. Cardholder can request Installment through :

  1. SMS

    Send SMS from registered Mobile Phone at the Credit Card system and you will directly get SMS confirmation

    SMS Format: OCBC(spasi)CICIL(spasi)16 Digit No Kartu Kredit#Jumlah Transaksi#Tenor
    Contoh: OCBC CICIL 5241690000001234#30000000#12

  2. OCBC mobile
    1. Login into OCBC mobile Application
    2. On the ‘Loan’ tab, choose your Credit Card type
    3. Click ‘Convert to installment’ on the respective transaction
    4. Choose the Instalment and tenure that you want, then click ‘Continue’
    5. Input ‘Transaction PIN’
    6. Your Installment request has been successfully submitted. Confirmation will be sent through Email.

Accepted Worldwide

OCBC Voyage is accepted worldwide with more than 29 Millions merchants and service partners that collaborate with Mastercard international.


Worldwide Access t your fund

Apart from being able to do fund withdrawal in all OCBC Branches, OCBC Voyage credit card can also be used for fund withdrawal in more than 1 Million ATMs worldwide, 24 hours a day and 7 days a week. You can withdraw up to 70% of your OCBC Voyage credit card limit.


Bill Payment Facility

Your OCBC Credit Card can be used to pay recurring utilities payment such as TELKOM, PLN, PAM, TV Subscription, IPL (building maintenance fee), and Insurance by:

  1. OCBC Bill
    Register your recurring bill for service providers in agreement with OCBC by contacting Tanya OCBC 1500999 or your Relationship Manager. More information, click here

  2. OCBC ATM
    Visit the nearest OCBC ATM and choose “Payment / Purchase / Cash Advance” menu using your credit card PIN. If you do not have your PIN yet, please create your PIN immediately. More info visit www.ocbc.id/pin

Bill payment flexibility

Your OCBC credit card payment can be done by paying the minimum 5% of the total bill or IDR 50,000 (whichever is higher).

Payment methods

You can pay your bill by various methods :

  • Via OCBC ATMs all over Indonesia
  • Internet Banking and Mobile Banking OCBC Bank
  • Cash deposit in all OCBC branches
  • Direct Debit by signing standing instruction in all OCBC Bank branches
  • Lalu Lintas Giro (LLG)/Clearing
  • Over booking from OCBC savings account/Giro in all OCBC branches
  • Transfer via ATM Bersama or ATM Prima

Call OCBC

We are ready to serve you 24 hours a day 7 days a week to get information about OCBC credit card at 1500-999.

General Terms & Condition OCBC Credit Card
  1. Definitions

Definitions
In these Terms and Conditions, unless expressed otherwise in the context, the following terms shall have the following meaning:

"Automated Teller Machine" hereinafter referred to as "ATM" means a machine which can be used by the Cardholder to access banking services for 24 hours

"Bank" means PT Bank OCBC NISP Tbk, a banking company registered and supervised by the Financial Services Authority, domiciled in South Jakarta and having its address at OCBC Tower, Jalan Prof. Dr. Satrio Kav. 25 Jakarta 12940 including all of the bank's branch offices in Indonesia.

"Cash Advance Limit" means the maximum limit for cash advance made at the Counter or ATM pursuant to the limit approved by the Bank, where such cash advance shall be subject to Administration Fee and Interest, calculated on a percentage basis of total cash advance or a certain minimum amount determined by the Bank.

"Stamp Duty" means the tax levied on documents under the provision of the applicable laws charged to the Cardholder for every payment made.

"Administration Fee" means fees charged by the Bank to the Cardholder with regards to the use of Credit Card.

"Late Charge" means fees charged to the Cardholder when he/she pays the bill after the Due Date

"Billing Statement" means a notification to the Primary Cardholder which, among others, inform about Current Month's Total Bill, total Minimum Payment and the Due Date for making payment within a particular Credit Card billing period.

"Interest" means the interest expense charged to the Cardholder if Current Month"s Billing Statement is not paid in full and/or if the payment is made after the Due Date

"Tanya OCBC" means PT Bank OCBC NISP, Tbk banking call service which can be contacted at 1500-999 or other numbers informed by the Bank from time to time.

More Info

Interest and Fees

Annual fee Private Banking Customer : Free annual fee for primary and supplementary cardholders as long as the primary cardholder are a valid Private Banking customer

Premier Banking Customer :
  • Primary Card : Free annual fee as long as the primary cardholder are a valid Premier Banking customer and maintain a minimum total balance assets (AUM) IDR 500.000.000
  • Supplementary Card:
    • Free of fees for the second year onwards for the supplementary card if the total transactions from the main card and 1st Supplementary card is min. IDR300 Million, 1 year ago.
    • Other than 2 provisions above, an annual fee of IDR2.5 million will be charged.
Other than Private and Premier Banking Costumer :
  • Primary Card: IDR 8.000.000 or, by minimum total spend of primary and supplement IDR 300 million in one previous year
  • Supplementary Card: IDR 2.500.000 per card
*The various terms and fees may be changed from time to time subject to Bank’s policy
Retail Interest 1.75% per month, 21% per year
Cash Advance Interest 1.75% per month, 21% per year
Minimum Payment 5% of the bill or a minimum of IDR 50,000 (until 30 June 2025)
Cash Advance Fee 6% or a minimum of IDR 100,000 (whichever is greater)
Late Payment Fee (Late Charge) 1% of the total bill, minimum IDR 50,000 and maximum IDR 100,000 (until 30 June 2025)
Over-limit Fee 6% of the excess limit, a minimum of IDR 100.000 and a maximum of IDR 250.000
Lost/Damage Card Replacement Fee IDR 2,500,000
Billing Statement Delivery Charge IDR 12,500 per billing
Transaction Copy Request Fee Transaction Note IDR 50,000 , Monthly Bill IDR 30.000, and Declined Check / Giro Fee IDR 25.000
Duty Stamp Charged for Payments with Certain Amount

Payment amounted above IDR 5,000,000 will be charge Duty Stamp IDR 10,000

Credit Card Payment Costs through Teller at OCBC Branch IDR 10,000
Installment Request Fee

Through OCBC mobile Application or other channels IDR 15,000 per transaction

Through Contact Center - Tanya OCBC IDR 20,000 per transaction

Installment Payment Cancellation/Acceleration Fee IDR 200,000 per transaction
Transfer Fee IDR 10,000 to OCBC account
IDR 25,000 to another bank account

E-Statement via Email fee

Increase Limit Fee

Notification Charges

Voyage Miles Redemption Fee

IDR 5,000 per month

IDR 50,000 per request

IDR 10,000 per bill per month

IDR 10,000 for every request

Important Information
  • In accordance with Bank Indonesia Regulation, Customers are not permitted to use Credit Cards for cash withdrawal transactions at merchants.
  • Beware of fraud in the name of Bank OCBC. We never ask for your confidential data, such as PIN, Password, Passcode / OTP and User ID.

Interest Calculation for Purchasing Transactions (Retail):
Interest will be charged if the Cardholder pays less than the total new bill, or pays after the Due Date. Interest for Shopping Transactions is calculated based on the Posting Date of the transactions made. The interest rates that apply to spending transactions are listed on the Billing Statement. Unpaid fees, penalties, or interest are not included in the interest calculation component. Interest will be charged on the next billing statement. For a complete interest calculation, see the illustration of credit card interest calculation.

Interest Calculation for Cash Advance Transactions:
Interest for Cash Advance is charged and calculated from the Cash Advance Date until the date of full payment of the Cash Advance transaction. The interest rates that apply to cash withdrawal transactions are listed on the Billing Sheet. Unpaid fees, penalties, or interest are not included in the interest calculation component. For complete interest calculation, please see the illustration of Credit Card Interest Calculation.

Illustration of Interest Calculation for Purchase Transactions (Retail)*

* This illustration uses the Platinum Credit Card due date

Note:
Illustration of interest calculation can give different results caused by:

  1. Rounding of calculations.
  2. The sequence of bill payment. For further information of bill payment sequence, reffering to the General Terms and Conditions of OCBC Credit Cards.

Illustration of Cash Advance Transaction Interest Calculation**

The example of calculation of interest on Cash Advance transactions:
The Cash Advance transaction of IDR 1,000,000 is made and recorded on March 8, 2020. The Billing Statement print date is March 10, 2020. The Due Date is April 2, 2020.

The Cash Advance transaction interest that printed on the Billing Statement sheet for April 2020 is IDR 2,215 (*** see calculation method below).

Image of interest day calculation for Cash Advance transactions

** This illustration uses the calculation of the Titanium Credit Card due date
*** The interest calculation for the Cash Advance transaction was billed in April 2020 as follows:

Difference of days = (10 - 8) + 1 = 3, Interest = IDR 1,000,000 x 3 x (2,245% x 12 months) / 365 = IDR 2,215

 General Requirement:

  • Photocopy of ID Card (KTP)
  • Photocopy of Passport and KITAS (for foreign nationals)
  • Photocopy of Tax ID Number (NPWP)


Card Type Special Requirements Income Documents

  • Age 21 - 65 years old
  • Indonesian citizens and foreign nationals
  • Registered as a Private Banking OCBC Costumer
Cardholder who registered as a Private Banking with a total placement of funds of at least IDR 10 Billion

 General Requirement:

  • Photocopy of ID Card (KTP)
  • Photocopy of Passport and KITAS (for foreign nationals)
  • Photocopy of Tax ID Number (NPWP)


Card Type Special Requirements Income Documents

  • Age 21 - 65 years old
  • Indonesian citizens and foreign nationals
  • Registered as a Premier Banking OCBC Costumer
  • Cardholder who registered as a Premier Banking less than 3 months has one time (1x) funded of at least IDR 500 Million
  • Cardholder who registered as a Premier Banking more than 3 months have a total placement of funds of at least IDR 500 Million

 General Requirement:

  • Photocopy of ID Card (KTP)
  • Photocopy of Passport and KITAS (for foreign nationals)
  • Photocopy of Tax ID Number (NPWP)


Card Type Special Requirements Income Documents

  • Age 21 - 75 years old
  • Indonesian citizens and foreign nationals
  • Min. income is IDR 100 million/month or min. funds (savings and time deposit) in Bank OCBC of IDR 1 billion
  • Checking account with average funds for the last 3 months (time deposit and savings) in OCBC with min. amount of IDR 1 billion, or
  • Public Company financial statements, or
  • Original payroll slip, or
  • SPT

OCBC berhak menentukan besarnya pagu kredit dan jenis Kartu yang akan diberikan oleh OCBC kepada Pemegang Kartu

Your Credit Card
  1. Chip
    The chip stores your confidential data and offers greater security and convenience in making transactions.
  2. Your Name
    Only the person whose name is printed on the Credit Card shall be entitled to use it. Therefore, please check the name on your credit card and report immediately to OCBC if it is incorrect.
  3. Expiry Date
    Your Card is effective as from the date you receive and activate your Credit Card in the month up to the last day of the month and year printed on this part.
  4. Credit Card Number
    This is a unique series of number for your credit card. Please indicate these numbers in every correspondence with OCBC. Please clearly indicate these numbers for each payment or transaction of your Credit Card.
  5. Signature Sticker
    As soon as you receive OCBC Credit Card, please immediately sign on this part. Make sure your signature matches to the one on your Identity Card.
  6. Magnet Stripe
    Please keep this part away from magnet and do not scratch this part since it stores your Credit Card data.
  7. Call OCBC
    For any information you need concerning OCBC Credit Card, you can call this number.

The billing statement is a summary of transaction details of your OCBC Credit Card (from the previous month's billing date up until the subsequent billing date). Details of transactions printed are transactions made using the primary card and the supplementary card (if any). There is no separate billing statement for supplementary cards.

Primary Credit Card Number
This is OCBC Primary Credit Card number.

Statement Date
This is the date of transactions and other outstanding balances billing. It will fall on the same date each month.

Payment Due Date
This is the payment deadline for the outstanding balances on which the payment shall have been received by PT. Bank OCBC NISP, Tbk, namely 6 days for Platinum Credit Card and 23 days for Titanium Credit Card as from the billing date. A minimum payment must be paid off each month on or before the due date even if you have not received the Billing Statement. Payment received after the due date shall be subject to late charge.

Current Month's Bill
This is the outstanding balance on the billing date which includes previous month's outstanding balance and transactions made up to the billing date, fees, interests and corrections deducting payments and credit.

Minimum Payment
The minimum payment is 5% of the outstanding balance or IDR 50,000 (whichever higher)*. If your outstanding balance exceeds your credit limit, such excess shall be added to the minimum payment which is about to become due. If you have not paid off the previous month's minimum payment, such amount shall also be added to your minimum payment which is about to become due. If there is any instalment transaction, it shall be billed in full.

*Until 30 June 2025 or always binding with Bank Indonesia regulations

Transaction Date
This is the date of the transactions of purchase, cash advance or other transactions made using OCBC Credit Card.

Posting Date
This is the date on which your transaction is posted or charged to your OCBC Credit Card account.

Transaction Description
This column contains information on the details of transaction made using your OCBC Credit Card:

  • Previous month's statement which shows the ending balance of the previous month's bill prior to deduction of payment and added by new transactions and fees/penalties
  • Payment will deduct the balance of previous month's bill
  • Fees or penalties are the value of fees or penalties charged to your OCBC Credit Card account. For example, the annual fee or late charge if you made the payment after the due date.
  • For transactions made in foreign currency, the foreign currency code will be indicated and the transaction value will be converted into Rupiah
  • If you have a supplementary card, the supplementary cardholder's name and card number, along with the transaction details of your supplementary card will be found in a separate section. If you do not have any supplementary card, there will only be the transaction details of the primary card
  • The current month's bill is the total of the previous month's bill deducting the payment and added by new transactions (primary and supplementary cards transactions, fees and interests)
  • Credit status is a classification of whether a credit payment is smooth or not.

Purchase
This is the total amount of purchase transactions of your OCBC Credit Card in the current month.

Administration Interests & Fees
This is the amount of interest (only if there is an interest expense) and administration fees charged.

Payment
This is the amount of payment of the OCBC Credit Card bill which you have made.

Total
This is the total amount of bill you have to pay in the current month.

Combined Limit
Total credit limit assigned to a cardholder through 1 or more credit card(s) owned. The total credit limit of your OCBC Credit Card constitutes the combination of credit limit of all credit cards you own. If you only have 1 card, the combined limit is equal to your Primary Card limit.

Remaining Combined Credit
This is the remaining amount of credit limit up until the billing date and can be used for transactions.

Current Month's Points (Platinum Credit Card only)
This is the total Reward Points you have earned in the current month.

Previous Total Points (Platinum Credit Card only)
This is the information on the previous month's Reward Points.

Redeemed Points (Platinum Credit Card only)
This is the information on the amount of Reward Points you have redeemed up until the current month.

Expiry Date (Platinum Credit Card only)
This is the expiry date of your Reward Points.

Total Points (Platinum Credit Card only)
This is your effective Reward Points.

Interest Rate (% of Retail Interest)
This is the information on the interest rate to be applied due to the customer's failure in making full payment of a bill. The rate is determined by the bank.

Interest Rate (% Cash Advance)
This is the information on the interest rate to be applied for cash advance transactions, the rate is determined by the Bank.

Note:
You will be charged the interest for:

  • Payment made after the due date
  • Minimum payment or non-full payment
  • Payment less than the minimum payment
  • Non-payment
  • Cash advance transaction

Partner Merchants in Indonesia
Deal with special offers from Bank OCBC partner merchants in Indonesia

VISA Partner Merchants
Trade with special offers from VISA merchants all over the world

Partner Merchants in Singapore and Malaysia
Trade with special offers from VISA merchants in Singapore and Malaysia

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Popular Questions About OCBC Voyage

Terms OCBC Premier Voyage Credit Card OCBC Voyage Credit Card
Age Main Cardholders aged 21 - 75 years Main Cardholders aged 21 - 65 years
Citizenship Indonesian citizen and foreign national Indonesian citizen and foreign national
Income Min Revenue: IDR 100 Million per month or Min AUM: Average IDR 1 Billion for the last 3 months.
Min Revenue: IDR 100 Million per month or Min AUM: Average IDR 1 Billion for the last 3 months.
Personal Identification Documents Photocopy of KTP or
Photocopy of Passport / KIMS / KITAS (For foreigners only) or
Photocopy of NPWP
Photocopy of KTP or
Photocopy of Passport / KIMS / KITAS (For foreigners only) or
Photocopy of NPWP
Income Document A checking account with an average AUM of the last 3 months at Bank OCBC with a minimum of IDR 1 billion A checking account with an average AUM of the last 3 months at other banks ≥ Rp 1 billion or
Public Company Annual Report or Original Salary Slip or SPT.

For every transaction Rp 10,000 will get 1 (one) Voyage Miles without an expiry period

Exchange of Voyage Miles can be done through Voyage Exchange at +6221-26506363

Exchange your Voyage Miles for:

  • Hotel, restaurant and vehicle rental reservations for travel convenience.
  • Additional non-card holder tickets such as family members & colleagues.
  • Every 1 Voyage Miles can be exchanged for 1,05 Garuda Miles/ 1 KrisFlyer/ 1 AirAsia points.

Always use Voyage Miles to purchase any airline ticket, and get more Frequent Flyer Miles from that airline.

Benefits of Voyage Exchange

  • Contact Voyage Exchange as your personal assistant to get a variety of personal services 24 hours, 7 days a week
  • Exchange of Voyage Miles
  • Travel itinerary settings
  • Recommended tourist attractions
  • Vehicle rental including Limousine facilities
  • Voyage Miles balance information
  • Reserve your favorite restaurants and families, both at home and abroad
  • Personal buyer lifestyle needs ranging from gadgets, bags, jewelry to special wedding anniversary gifts for beloved couples
  • Purchase tickets for your favorite music concert or show worldwide

To enjoy a variety of services above, please contact Voyage Exchange at +6221-26506363

Get comfort on every trip with the following exclusive facilities:

  • Domestic Airport Lounge
    Free access at executive airport lounges in major cities throughout Indonesia. (For more information click here)
  • International Airport Lounge
    Enjoy Airport Lounge complimentary up to 2 times per year in 1,356 international airport lounges, in over 703 airport across 137 countries with DragonPass App. (For more information, click here)

Private Banking Customer : Free annual fee for primary and supplementary cardholders as long as the primary cardholder are a valid Private Banking customer

Premier Banking Customer :

  • Primary Card : Free annual fee as long as the primary cardholder are a valid Premier Banking customer and maintain a minimum total balance assets (AUM) IDR 500.000.000
  • Supplementary Card:
    • Free of fees for the second year onwards for the supplementary card if the total transactions from the main card and 1st Supplementary card is min. IDR300 Million, 1 year ago.
    • Other than 2 provisions above, an annual fee of IDR2.5 million will be charged.
Other than Private and Premier Banking Costumer :
  • Primary Card: IDR 8.000.000 or, by minimum total spend of primary and supplement IDR 300 million in one previous year
  • Supplementary Card: IDR 2.500.000 per card
*The various terms and fees may be changed from time to time subject to Bank’s policy

File an objection due to a transaction incompatibility, no later than 45 calendar days from the date the Billing Statement is sent. Please submit your objections to Call OCBC 1500-999 or + 62-21-26506300 (from abroad)

OCBC mobile Application *

Download the latest version of the OCBC mobile Application and follow these steps:

  1. Enter with your USER ID and Password OCBC mobile
  2. Click ""Your Obligations""
  3. Select the Credit Card that you want to set the PIN for
  4. Click ""CREATE / CHANGE PIN""
  5. Set the PIN you want and reconfirm
  6. PIN successfully created

(* Create PIN via OCBC mobile only for Primary Card holders)"

• Sent SMS to 86477 use the following format:
OCBC[spasi]SETPINCC[spasi]4 Last Digit KK[#]Birth Date DDMMYYYY[#]6DigitPIN requested
Ex: OCBC SETPINCC 1234#14121990#180690

Credit Cardholders can simply contact OCBC Call 1500-999 or + 62-21-26506300 (from overseas) for the process of blocking a lost Credit Card and submit a credit card replacement at a cost of Rp 100,000 for OCBC Titanium and Platinum, and costs IDR 2,500,000 for an OCBC Voyage Credit Card.

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