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Cashless
Debit Card, Credit Card (Visa, Mastercard), and QRIS
Contactless
Easy transaction, just tap & pay
Safe
Reliable system to secure payment transaction - Encryption technology - Access control, etc.
Easy
Monitor real-time QRIS transactions and transaction history through OCBC Merchant
OCBC EDC Payment Solutions for easy business transactions with your customers.
Accepts payments via GPN Card, Visa, Mastercard, & Dynamic QRIS*
*QR code is generated after the payment amount is set via EDC device
| Product | Program | Terms & Conditions |
|---|---|---|
| Giro Business Smart | • Free unlimited BI-FAST transfer fees • Free e-wallet top up & monthly bills payment fees up to unlimited • Free online transfer fee to any bank up to 1000 times • Free bulk transfer fee (RTGS) up to 10 times • Free overseas transfer fee (RTGS) up to 2 times • Free of service fee • Incoming transaction reward up to IDR 150K/month |
• Only valid for Nyala Bisnis customers • Transaction benefits are valid if transactions are made via OCBC Mobile or OCBC Business • Free service fee applies to the average balance of the min combined. Rp 1 Million • The reward for receiving incoming funds is valid for the average balance of the min. Rp 1 Million |
| QRIS | Free MDR QRIS fee for the first 6 months up to max. IDR 1 Million/ month | • Valid for Nyala Bisnis & Premier Banking with Promo Code NYBIS2 Customers • Valid for QRIS products new Customers • Minimum MDR refund is IDR 10K • Valid for OCBC Mobile / OCBC Business users • Customers must fulfill outgoing transactions at least 6 times every month |
| EDC | Free EDC machine rental fee for the first 12 months, for the first 2 outlets | • Valid for Nyala Bisnis & Premier Banking Customers with Promo Code NYBIS2 • Valid for EDC products new Customers • Valid for OCBC Mobile / OCBC Business users • Customers must fulfill outgoing transactions at least 6 times every month |
Ease of your business online transactions, integrated directly with Merchant.
Accept Visa and Mastercard network transaction card payments without having to switch platforms.
Static QRIS Payment Solution from all mobile banking and e-wallet payment channels with real-time notifications through the OCBC Merchant application to facilitate your business transactions.
Download the OCBC Merchant application on the Playstore and App Store and get various benefits of accepting OCBC QRIS Payments.
| Document Requirements | LLC | CV | Foundation | Personal |
|---|---|---|---|---|
| Merchant registration form (hardcopy) | ✓ | ✓ | ✓ | ✓ |
| Merchant Terms and Conditions | If there are special agreement, MCC applies | ✓ | ||
| Identity of the owner or person in charge | ✓ On behalf of the director | ✓ On behalf of administrators | ✓ | |
| Taxpayer Identification Number | ✓ | ✓ On behalf of a person | ||
| Registration certificate (TDP) or business registration number (NIB) | ✓ | ✓ | ✓ | ✓ |
| Business License (in the form of a business permit or equivalent document) | ✓ | ✓ | ✓ | - |
| *For Offline Merchants: Location photos (front, left, and right view), photos of goods & business activities and sales, and photos of signage. *For Online Merchants: Website display photos and business location photos (warehouse & office) |
✓ | ✓ | ✓ | ✓ |
| Deed of incorporation or amendment | ✓ | ✓ | ✓ | - |
| Decree of the Ministry of Law and Human Rights | ✓ | - | ✓ | - |
Notes:
| Card | Solution | Card Type | Merchant Category | MDR Rate |
|---|---|---|---|---|
| Debit Card | EDC/Online Acquiring | Debit GPN OCBC | Regular | 0.15% |
| Education | 0.15% | |||
| Gas Station | 0.15% | |||
| G2P. P2G. Donation | 0% | |||
| Debit GPN Bank Lain | Regular | 1% | ||
| Education | 0.75% | |||
| Gas Station | 0.5% | |||
| G2P. P2G. Donation | 0% | |||
| Other Bank Domestic Debit | 1% | |||
| Debit Visa | 1% | |||
| Debit Mastercard | 1% | |||
| Credit Card | EDC | Credit Card Visa | 2% | |
| Credit Card Mastercard | 2% | |||
| Online Acquiring | Credit Card Visa | 2.5% | ||
| Credit Card Mastercard | 2.5% |
Information:
*)MDR is calculated from the processed transaction amount
**) MDR does not include per-transaction fees charged by Payment Gateways
| Solution | Merchant Category | MDR |
|---|---|---|
| QRIS | Mikro nominal transaction ≤IDR 100,000 | 0% |
| Mikro nominal transaction≥IDR 100,000 | 0.3% | |
| Regular | 0.7% | |
| Education | 0.6% | |
| Gas Station | 0.4% | |
| Social assistance/donations (mandatory on behalf of Foundations/Social Organizations) | 0% |
Daily transaction reports will be sent via email to the Merchant a maximum of D+1 calendar day after settlement.
Daily payment will be credited to the Merchant's account D+1 working day after settlement.
Email: merchant_solutions@ocbc.id
Call: 1500-999
OCBC Merchant is a digital service platform owned by PT Bank OCBC NISP Tbk ("OCBC") that can be used by merchants who are OCBC customers in monitoring the receipt of QRIS transaction payments for their businesses and other matters related to OCBC QRIS.
Merchant is an OCBC Customer who has been registered as a Merchant on OCBC's Merchant Solution service.
Please access www.ocbc.id/id/digital-channel/merchant-solution for more information or visit the nearest OCBC branch.
OCBC Merchant has the following services:
Merchants are required to register by filling out the Merchant Application Form guided by the OCBC team. After the registration is complete, Merchants can download the OCBC Merchant platform through Playstore (Android) or App Store (iOS).
Merchants through Business Owners can log in by using the mobile number that has been registered on the Merchant Application Form to log in to OCBC.
Yes, as a Business Owner, you can access and use OCBC Merchant for several businesses registered with 1 of your mobile phone number.
Yes, you can add a Store Staff or Cashier as a new user and there is no maximum number as long as the mobile phone number registered is different.
Merchants through Business Owners can add store employee numbers and cashiers as new users to be given certain access according to what the Business Owner chooses and determines, by:
To add a Shop:
To add a Cashier:
Currently, the use of 1 mobile number for these various roles cannot be applied at OCBC Merchant. So, make sure the mobile number you use is different for each role!
After logging in, users can immediately click the red button in the middle with the text "QRIS".
You can show the QRIS image that can be accessed on the QRIS button in the middle of the screen to the customer so that it can be used/scanned by the customer (by entering the nominal amount of the transaction).
You will get 3 notifications:
Merchants can contact tanya@ocbc.id or contact Tanya OCBC 1500-999 / 021-2650-6300 (from overseas).
For the refund process, Merchants can contact tanya@ocbc.id or call Tanya OCBC 1500-999 / 021-2650-6300 (from overseas).
Payment information received can be seen on the homepage, transactions, and push notifications that will be obtained when the payment is received. The home page displays the real-time transaction history of the day. Meanwhile, on the transaction page, you can filter according to the desired date.
Device with a minimum operating system of Android 5 or iOS 15.0.
In the settings menu you can change your password, view FAQ, terms and conditions, and ASK OCBC.
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